Computer Operator II

Ivyhill Technologies, LLC; Rockville (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Group Life Insurance

Healthcare

Dental care

Vision coverage

401(k) Plan

Job summary

A technology services firm is seeking a Computer Operator II in Rockville, MD. The role involves processing electronic submissions, maintaining files, and performing quality reviews. Candidates must have a high school diploma, U.S. Citizenship, and strong computer skills. A comprehensive benefits package is offered, addressing health, life insurance, and more.

Qualifications

• U.S. Citizenship is required.
• Ability to lift 30 pounds when handling boxes of records.

Responsibilities

• Process scheduled routines and handle error conditions.
• Load physical electronic submissions and maintain file storage.
• Prepare and send email notifications to project review team.

Skills

Excellent organizational and interpersonal skills

Excellent communication skills

Proven computer skills

Willingness to learn and participate in a team effort

Education

High school diploma or equivalent

Job description

Ivyhill has an immediate need for a Computer Operator II that will support our their FDA CDER DCC project in Rockville, MD. The Computer Operator II (CO2) will process scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, the CO2 applies standard operating or corrective procedures, refers problems that do not respond to pre-planned procedures, and may serve as an assistant operator, working under general supervision.

Key Responsibilities

• Receive, process, and load physical electronic submissions to an electronic repository
• Handle electronic file maintenance and maintain file storage
• Load emails, notifications, and files to a tracking IT system
• Perform a quality review of processed work
• Update/verify entries in the electronic repository
• Prepare and send email notifications to project review team
• Process electronic submissions, including coding and data entry into DARRTS
• Research complex problems and provide detailed resolutions
• Update tracking databases to ensure completeness and timeliness of tasks performed
• Respond to client requests
• Process notifications and conduct data cleanup tasks
• Develop and maintain documentation, including SOPs and technical documents

Qualifications

• U.S. Citizenship.
• Minimum of a high school diploma or equivalent.
• Excellent organizational and interpersonal skills
• Excellent communication skills
• Excellent, proven computer skills required to perform the job requirements
• Willingness to learn and participate in a team effort
• Ability to sit, stand, bend, stretch, lean and lift 30 pounds as required when handling boxes of records.

Candidate Note

Candidates who reside in a qualified HUBZone area are a plus. Please confirm qualified HUBZone eligibility by accessing the HUBZone Map: https://maps.certify.sba.gov

Benefits

Ivyhill has a comprehensive benefits package that includes Group Life Insurance and AD&D, healthcare, dental care, vision coverage, Supplemental Life Insurance and a 401(k) Plan.