Computer Operator

Brightstar Lottery; Charleston (AR); On-site; USD 29,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Holidays & vacation

401K with match

Parental leave

Life insurance

Disability insurance

Tuition reimbursement

Gym membership reimbursement

Shift-based schedule

Job summary

Brightstar is seeking a Computer Operator to keep our enterprise systems running around the clock in a fast-paced environment. You’ll monitor systems 24/7, support development and lottery operations teams, run daily checklists, generate reports, and assist in recovery when issues arise.

This role is based in Charleston, Arkansas and requires a degree in IT/CS or two years of related technical experience. The position offers comprehensive benefits and a stable, growth-oriented environment at

Qualifications

• Associate or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
• Or equivalent experience with at least 2 years in a related technical role
• Strong attention to detail and problem-solving skills
• Ability to work effectively in a fast-paced, shift-based environment

Responsibilities

• Monitor Brightstar’s enterprise systems in a 24/7 operational environment.
• Support product development, systems integration, and lottery operations teams.
• Execute daily operational checklists and ensure tasks are completed accurately.
• Generate and review reports to ensure accuracy and clarity before distribution.
• Identify and escalation system issues quickly and effectively.
• Assist in system recovery efforts to restore normal operations.
• Partner with cross-functional teams to maintain seamless service delivery.

Skills

Attention to detail

Problem-solving

Shift-based work

Education

Bachelor’s or Associate degree in Information Technology, Computer Science, Information Systems

Or 2+ years of related technical experience

Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

As a Computer Operator, you’ll play a key role in keeping our systems running smoothly around the clock. You’ll collaborate with technical teams and support critical operations that ensure reliability and performance.

In this role, you will:

• Monitor Brightstar’s enterprise systems in a 24/7 operational environment
• Support product development, systems integration, and lottery operations teams
• Execute daily operational checklists and ensure tasks are completed accurately
• Generate and review reports to ensure accuracy and clarity before distribution
• Identify and escalation system issues quickly and effectively
• Assist in system recovery efforts to restore normal operations
• Partner with cross-functional teams to maintain seamless service delivery

Qualifications

YOUR STAR QUALITIES

We’re looking for someone who is detail-oriented, proactive, and eager to grow in a technical operations environment.

Required:

• Associate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
• OR equivalent experience with at least 2 years in a related technical role
• Strong attention to detail and problem-solving skills
• Ability to work effectively in a fast-paced, shift-based environment

YOUR BRIGHTSTAR BENEFITS

We believe great work deserves great rewards. Here’s a glimpse of the benefits that help our team shine (all benefits mentioned are subject to policy and eligibility requirements):

• Medical benefits on day one of being a Brightstar employee
• 12 paid holidays plus two floating holidays per year
• Three weeks of paid vacation per year, prorated in the first year
• 401K with employer match and 100% vested on day one
• Company-paid parental leave, life insurance, short-term disability, and long-term disability
• Gym membership reimbursement, free identity theft protection, and tuition reimbursement
• Work schedule - day shift 6am - 6pm, 3 days one week, 4 the next and working Sat or Sun every week.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-DAK #LI-HYBRID

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $29,120 - $52,458. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.