Computer Operations Technician (Data Processing Technician) (UMP)

Illinois Comptroller; Chicago, Northern (IL, KY); Hybrid; USD 48,000 - 63,000; Full time

Benefits offered by this job

Competitive health, life, dental, and視

Flexible work schedules

Vacation time

Sick time

Pension plan

Deferred Compensation Program

Tuition Reimbursement

Job summary

The Department of Innovation & Technology (DoIT) is hiring a Computer Operations Technician to support the Department of Employment Security (IDES). You will manage production control procedures, prepare job streams, monitor outputs, and ensure correct printer formatting and timely document printing.

Preferred candidates have experience with mainframe environments, TS0/ISPF, and supply/logistics related to equipment. This is a union position with comprehensive state benefits.

Qualifications

• Requires high school diploma or equivalent.
• Requires one year of related data processing experience.
• Preferred: one year of professional experience in console operations and supporting staff in large computer systems.
• Preferred: experience with mainframe monitoring and job execution through TS0/ISPF.
• Preferred: experience managing computer supply processes and keeping shift logs.

Responsibilities

• Under general supervision, serves a Computer Operations Technician for IDES, performing production control procedures.
• Prepares job streams and monitors outputs; ensures timely and accurate printing of outputs.
• Checks output for conformance to standards; regulates printers for proper formatting.
• Loads paper stock into printers to ensure proper printing of documents.
• Assists supervisor with studies and recommendations related to personnel, equipment and training.

Skills

Console operations

Mainframe monitoring

TSO/ISPF

Education

High school diploma or equivalent

Tools

TSO/ISPF

Job description

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:58282Opening Date: 08/28/2026Closing Date: 09/14/2026Agency: Department of Innovation and TechnologyClass Title:DATA PROCESSING TECH - 11440Skill Option:UMP CertificateBilingual Option:NoneSalary: Anticipated starting salary: $4,272 monthly; Full range: $4,272-$5,641 monthlyJob Type: SalariedCategory:Full TimeNumber of Vacancies: 1Bargaining Unit Code:RC028 Paraprofessional Human Services Employees, AFSCMEMerit Comp Code: None
Work Hours: 6:00 PM to 6:30 AM Sunday - Tuesday (Work Hours May Vary)
Anticipated Hybrid Work Schedule Availability:1 to 5 Days per week in office, depending on operational needs
Headquarter Location:Chicago - 115 S Lasalle St
Work County:Cook
Agency Contact: [e-mail]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Computer Operations Technician supporting the Department of Employment Security (IDES) performing difficult production control procedures, preparing job streams and monitoring outputs. Performs complex technical functions related to the operations of data processing equipment ensuring that all computer application output id printed in a timely and accurate manner. Checks computer application output for acceptability and conformance to established standards. Regulates the production mainframe printers to ensure proper formatting is enabled. Performs necessary functions to load paper stock into production mainframe printers to ensure proper printing of documents. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carry over year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

• Under general supervision, serves a Computer Operations Technician for the Department of Innovation & Technology (DoIT), supporting the Department of Employment Security (IDES), performing difficult production control procedures, preparing job streams and monitoring outputs on Night Shift-Team B.
• Monitors the Application Development Machine (4381) responding to any operator intervention request.
• Reviews and analyzes computer printouts and punchouts to assure conformance to set standards.
• Periodically cleans printers, card readers and tape drives to prevent buildup of paper, dust and foreign matter harmful to its operation.
• Assists supervisor by performing studies and making recommendations related to personnel, equipment and training needs.
• Assists with the ordering, delivery, placement and relocation of all computer related supplies.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school.
• Requires one year (1) of related data processing experience.

Preferred Qualifications

• One (1) year of professional experience in console operations, peripheral equipment handling, and supporting staff in large scale computer system environments.
• One (1) year of professional experience performing mainframe monitoring, troubleshooting system interruptions, and carrying out corrective measures to sustain system uptime.
• One (1) year of professional experience validating system output, coordinating with users on standards, and managing job execution through Time Sharing Option / Interactive System Productivity Facility (TSO/ISPF) or equivalent tools.
• One (1) year of professional experience managing computer supply processes, from ordering and monitoring inventory to coordinating delivery and placement of equipment.
• Working knowledge of preventive maintenance practices for computer hardware, including cleaning and maintaining printers, card readers, tape drives, and related peripheral devices.
• Ability to analyze operations, recommend improvements, and create accurate shift reports and logs to support system management and staffing.

Conditions of Employment

Note: All applicants must be able to meet the following Conditions of Employment, with or without reasonable accommodation, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• Requires the ability to serve in an on-call capacity.
• Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays.
• Requires the ability to work outside of normal hours to meet deadlines.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.

This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles . To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.