Computer Operations Specialist – 2nd Shift

Jobtailor; Kansas; On-site; USD 60,000 - 90,000; Full time

Job summary

Emprise Bank is seeking a skilled IT Operations professional to manage data processing operations and automated job workflows. You will troubleshoot system issues, maintain logs, and coordinate testing across technical teams.

The ideal candidate has 2–3 years of experience with mainframe systems, operating systems, and programming languages such as Python or SQL, plus strong customer service and communication skills.

Qualifications

• College degree or level of education that, with industry experience, enables meeting job requirements.
• 2–3 years of experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols, and standards.
• Familiarity with Python, Java, or SQL programming languages.
• Exemplary customer service experience.
• Critical and analytical thinking skills.

Responsibilities

• Identify and correct file and system errors.
• Develop and maintain jobs within automated file-movement software.
• Perform data processing operations according to a business production schedule.
• Perform backup procedures to reduce the risk of data loss.
• Collaborate with Programmers, Systems Analysts, and Business Analysts to coordinate testing environments and resolve system problems.
• Maintain and manage processing logs and run procedure manuals.
• Troubleshoot problems for users.
• Notify relevant personnel of system malfunctions.
• Monitor jobs controlled by an automated scheduling system, including building and editing jobs from the scheduler.
• Monitor and/or perform system and application updates and notify appropriate personnel of exceptions such as batch processing errors.
• Manually submit batch processing jobs.
• Run application performance management scans.
• Process phone requests.
• Provide support during business continuity exercises.
• Ensure system and network availability.
• Perform other duties as assigned within the scope and responsibility of the job

Skills

Data Processing Operations

System Troubleshooting

Automated Job Management

Python Programming

SQL Programming

Education

College Degree or equivalent

Tools

Mainframe Systems

Operating Systems

Network Methodology

Application Performance Management

Job description

• Identify and correct file and system errors
• Develop and maintain jobs within automated file-movement software
• Perform data processing operations according to a business production schedule
• Perform backup procedures to reduce the risk of data loss
• Collaborate with Programmers, Systems Analysts, and Business Analysts to coordinate testing environments and resolve system problems
• Maintain and manage processing logs and run procedure manuals
• Troubleshoot problems for users
• Notify relevant personnel of system malfunctions
• Monitor jobs controlled by an automated scheduling system, including building and editing jobs from the scheduler
• Monitor and/or perform system and application updates and notify appropriate personnel of exceptions such as batch processing errors
• Manually submit batch processing jobs
• Run application performance management scans
• Process phone requests
• Provide support during business continuity exercises
• Ensure system and network availability
• Perform other duties as assigned within the scope and responsibility of the job

Requirements

• College Degree or level of education that, together with industry experience, enables the applicant to meet the job requirements
• 2–3 years of experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols, and standards
• Familiarity with Python, Java, or SQL programming languages
• Exemplary customer service experience
• Critical and analytical thinking skills
• Confident and articulate written and verbal communication skills
• Initiative and strong work ethic
• Technical problem resolution skills
• Strong attention to detail
• Ability to treat highly confidential information with utmost urgency
• Understanding of and commitment to Emprise Bank’s values
• Attitude and aptitude to engage in continuous development
• Authorization to work in the United States

Core Competencies

Demonstrates expertise in data processing operations, system troubleshooting, and automated job management while ensuring system availability and adherence to best practices. Strong analytical and communication skills support effective collaboration with technical teams and customer service.

Highest-signal resume keywords

• Data Processing Operations
• System Troubleshooting
• Automated Job Management
• Python Programming
• SQL Programming

Hard Skills

• Data Processing
• System Error Correction
• Automated File-Movement Software
• Batch Processing
• Application Performance Management
• Mainframe Systems
• Network Methodology
• Operating Systems
• Best Practice Protocols
• Log Management

Soft Skills

• Customer Service
• Critical Thinking
• Analytical Thinking
• Written Communication
• Verbal Communication

Industry Keywords

• Business Continuity
• Confidential Information Management
• Emprise Bank Values
• Continuous Development