Computer & Network Support Technician (Part Time)

Greater Philadelphia Cultural Alliance; Pennsylvania; On-site; USD 18,000 - 30,000; Part time

Job summary

The Computer & Network Support Technician (PT) at Greater Philadelphia Cultural Alliance provides hands-on support for museum computers, network devices, and AV equipment. You will assist in events, manage AV soundboard connections, and install equipment across the facility, working Friday through Sunday.

Ideal candidates have an IT background with Mac and Windows experience and familiarity with Office 365 apps.

Qualifications

• Vocational/Technical school degree or higher in Computer Technology or Network Technology preferred.
• Background in Apple/Macintosh and Windows 8–11 environments.
• Experience with Office 365 applications (Word, Outlook, Excel, Teams, etc.).

Responsibilities

• Manage and set up Audio/Video connections for events.
• Build, configure, set up and install equipment such as laptops, desktops, telephones, cameras, projectors.
• Troubleshoot Wi‑Fi connections and printer problems.
• Service onsite computers, credit card readers and copier connections.
• Install and terminate network cable connections; maintain museum display monitors/projectors.

Skills

Apple/Macintosh

Windows OS

Office 365

AV setup

Networking basics

Education

Associates degree in IT

Tools

Laptops/Desktops setup

Job description

The Computer & Network Support Technician (PT) will assist in the performance of the daily duties of PTM users regarding computers, software, network technology and the operation of audio-visual equipment. Reporting to the Senior Director, Security & IT Operations, the technician(s) in this position share technology responsibilities for support of the Museum’s computers, network devices, projectors, TV’s, printers, cameras, and other department technology equipment. Tasks will include user support, computer and network maintenance and audio-visual setup and monitoring for events.

• Anticipated Schedule:Friday-Sunday; 8:30am – 5:00pm

This position is part of the AFSCME Local 397 bargaining unit.

• The Computer & Network Support Technician working with various technologies will support multiple aspects of museum operations. Primary responsibilities include but will not be limited to the following:
• Manage and setup Audio/Video Soundboard Connections for events
• Build, configure, setup and install equipment such as laptops, desktops, telephones, video cameras, projectors, etc.
• Troubleshooting Wi-Fi connections and printer problems
• Servicing onsite computers, credit card-readers and copier connections
• Installing and terminating network cable connections
• Servicing Museum Display monitors and projectors

Minimal Qualifications Include:

• Vocational/Technical school degree, Associates degree or higher in Computer Technology or Network Technology preferred.
• Background experience with Apple/Macintosh, Windows 8 through Windows 11.
• Experience with Office 365 applications (i.e., Word, Outlook, Excel, Teams, etc.)

Greater Philadelphia Cultural Alliance
The Philadelphia Building
1315 Walnut Street, Suite 1101
Philadelphia, PA 19107
email: [e-mail]