Computer Field Tech Position- Atlanta GA

BC Tech Pro

Atlanta (GA)

On-site

USD 18,000 - 46,000

Part time

4 days ago
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Job summary

BC Tech Pro is seeking a Computer Field Technician in Atlanta, GA. The role involves hardware repairs and installations on laptops and desktops, with training provided for Dell and Lenovo certifications. This is a 1099 contract position requiring reliable transportation and portal logins to manage calls.

Tickets are processed Mon-Fri; pay is per ticket and a typical daily call volume is 2–5. Onsite visits and parts are supplied by manufacturers, with weekly pay every Friday.

Qualifications

  • Prior experience with laptop and desktop hardware.
  • Certification in Dell and Lenovo will be provided for free.

Responsibilities

  • Perform hardware repairs and installations on laptops and desktops.
  • Complete hardware part replacements for Dell and Lenovo warranty services.
  • Log into the tech portal by 9 am daily to accept, update status, and map calls.
  • Coordinate with customers to schedule onsite visits and confirm windows.

Skills

Laptop hardware
Desktop hardware
Warranty service
Onsite logistics

Tools

Dell Warranty Portal
Lenovo Portal

Job description

Computer Field Tech Position- Atlanta GA
  • Atlanta, GA
  • Information Technology
Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details
  • This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
  • You will be completing hardware part replacements for Dell and Lenovo warranty services.
  • Pay period -every Friday after the first week of completing tickets.
  • You must have a reliable form of transportation to run these calls.
  • You must have access to a computer and the internet to log onto your portal.
  • Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
  • You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
  • Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
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