Computer Field Technician

BC Tech Pro; City of Rochester (NY); Sur place; USD 39 778 - 56 653; Temps partiel

Résumé du poste

A tech service company in Rochester is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. The role involves local travel to customer sites, with a pay structure based on completed service calls starting at $35. Candidates must have hands-on experience with hardware, a valid driver's license, and reliable transportation. This position offers flexible scheduling and the opportunity to complete certifications from major manufacturers during onboarding.

Qualifications

• Hands-on experience in replacing components on laptops and desktops.
• Must possess a valid driver’s license and have reliable transportation.
• Ability to manage daily local travel effectively.

Responsabilités

• Perform hardware repairs and installations on laptop and desktop units.
• Visit multiple work sites throughout the day for service calls.
• Log into the tech portal every morning by 9 am to manage calls.

Connaissances

Experience with laptop and desktop hardware

Valid driver's license

Reliable transportation

Comfortable with daily local travel

Description du poste

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

• This is a 1099/per call position
• Pay is based solely on the number of calls completed.
• Calls start at $35 and go up based on distance traveled
• Pay period: Every Friday after the first week worked
• Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
• Call volume is variable but is usually 2-5 calls per day
• You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
• You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
• You must have access to a computer and the Internet to log onto your portal each day.
• You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
• You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
• You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops
• Must have a valid driver’s license and reliable transportation
• Must be comfortable with daily local travel

Additional Information

All your information will be kept confidential according to EEO guidelines.