Compliance Support Clerk

Aldridge Pite Haan LLP; Georgia; On-site; USD 36,000 - 48,000; Full time

Job summary

Aldridge Pite Haan LLP in Georgia is seeking a detail-oriented Compliance Support Clerk to join our compliance team. This role supports the Compliance Attorney in a fast-paced legal environment. The ideal candidate brings prior experience in the collections industry and thrives under deadline pressure with a high degree of accuracy.

The position focuses on logging and responding to consumer concerns, maintaining accurate case records, and meeting client deliverables while upholding firm policies.

Qualifications

• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced legal environment
• Strong written and verbal communication skills
• Excellent computer skills
• High attention to detail and commitment to accuracy in documentation and recordkeeping

Responsibilities

• Assist with the firm’s complaint management system by logging, reviewing, responding to consumer concerns in a timely and compliant manner
• Escalate complaints to the Compliance Attorney when appropriate.
• Maintain accurate and thorough documentation within the case management system in accordance with firm policies and client requirements
• Maintain a calendar of regularly scheduled client deliverables, proactively flagging upcoming deadlines and ensuring on-time delivery
• Support ad hoc compliance projects as requested by the Compliance Attorney

Skills

Multi-tasking

Written communication

Verbal communication

Attention to detail

Job description

Job Description

About the Role

We are seeking a detail-oriented Compliance Support Clerk to join our compliance team. This role supports our Compliance Attorney in a fast-paced legal environment. The ideal candidate brings prior experience in the collections industry and thrives under deadline pressure with a high degree of accuracy.

Key Responsibilities

• Assist with the firm’s complaint management system by logging, reviewing, responding to consumer concerns in a timely and compliant manner
• Escalate complaints to the Compliance Attorney when appropriate.
• Maintain accurate and thorough documentation within the case management system in accordance with firm policies and client requirements
• Maintain a calendar of regularly scheduled client deliverables, proactively flagging upcoming deadlines and ensuring on-time delivery
• Support ad hoc compliance projects as requested by the Compliance Attorney

Qualifications

Required

• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced legal environment
• Strong written and verbal communication skills
• Excellent computer skills
• High attention to detail and commitment to accuracy in documentation and recordkeeping