Compliance Specialist I

Fairfield Homes, Inc.; Lancaster (OH); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health, dental and vision insurance

4-day workweek (34h)

PTO & paid holidays

401k and company match

On-Demand Pay

Education Assistance

Charitable giving opportunities

Company-sponsored life insurance

Job summary

Fairfield Homes, Inc. is seeking a Compliance Specialist I to join our hybrid team in Ohio.

You will process verifications end-to-end, directly contact residents and third-party verifiers, and strive for 100% on-time recertifications while supporting on-site teams and residents. The role emphasizes delivering top-tier customer service, maintaining compliant lease records, and staying current with HUD, LIHTC, RD, and related program requirements.

Qualifications

• Minimum one year in the affordable housing industry (HUD, RD, LIHTC).
• Experience delivering accurate verifications and customer service to residents and third-party verifiers.

Responsibilities

• Process verifications from start to finish.
• Communicate with residents and third-party verifiers to obtain needed information.
• Ensure compliance with HUD, LIHTC, RD and other income-restricted programs.

Skills

Customer service

Communication

Attention to detail

Time management

Problem solving

Education

High school diploma or GED

Tools

RealPage Leasing and Rents

OneSite Accounting

Microsoft Office 365

Microsoft Teams

Job description

603 W. Wheeling St., Lancaster, OH 43130 • Fairfield Homes, Inc.

Required Experience

Minimum 1 year in the affordable housing industry (i.e. HUD, RD, and/or LIHTC).

Position Location

Hybrid. This is a hybrid position based out of your primary residence. Ohio applicants will be given priority to align with business needs.

Pay Rate

$21 – $23 per hour, depending on experience and qualifications

Join a team where your work matters. At Fairfield Homes, Inc., our Compliance Specialists play a vital role in supporting our on-site teams and residents to ensure compliance with affordable housing programs while being part of a team that values work-life balance, growth, and doing the right thing.

WHO WE ARE

At Fairfield Homes, we are committed to creating a positive and rewarding experience by welcoming, growing and celebrating all our employees. As a family-owned and operated company, we know first-hand that taking care of you and your family’s needs is just as important as taking care of our residents.We foster a culture where team members demonstrated a growth mindset, a can-do attitude, and a commitment to excellence, while supporting one another and our communities.To demonstrate this commitment to you, full-time employees receive the following benefits and perks:

• Standard 4-day workweek (34 hours worked = 40 hours paid)
• Substantial PTO & paid holidays
• Health, dental and vision insurance
• Company sponsored life insurance policy
• 401k and company match
• On-Demand Pay (get paid early!)
• Education Assistance
• Charitable giving opportunities
• A culture where employees are recognized and celebrated

WHO YOU ARE

You are a Compliance Specialist I with at least one (1) year of experience in affordable housing who is responsible for processing verifications from start to finish, communicating directly with residents and third-party verifiers to get necessary information. Delivering the highest level of customer service, your goal is to work towards the compliance goal of having 100% on-time recertifications.

WHAT YOU’LL BE DOING

• Follow, promote and enforce safety policies, practices, and procedures to ensure safe working conditions and behaviours are maintained.
• Ensure certifications processed comply with Housing & Urban Development (HUD) Section 8, Low-income Housing Tax Credit (LIHTC), United States Department of Agriculture (USDA) Rural Development (RD) and all other income-restricted programs for the portfolio. Oversee the qualification of initial move-in files, ongoing annual and interim recertification files and overall compliance for all existing affordable units within the portfolio.
• Stay current with federal, state and local updates about various program requirements.
• Improve the overall results of LIHTC, HUD and RD audits by enhancing the compliance and quality assurance methods of the Compliance Department and by ensuring 100% of the resident files (critical components) are uploaded and reviewed according to Company protocols.
• Spearhead and audit the completion of monthly, quarterly and annual reports.
• Maintain compliant lease records to ensure positive file inspections/reviews set-forth by the Company, regulatory agencies, investors, partners and other applicable parties.
• Create, distribute and track all verification documents for resident files, including income, assets, deductions and other required verification forms.
• Calculate income, assets and deductions.
• Review documents provided by residents, applicants and property management to determine eligibility with all applicable programs.
• Communicate with third-party verifiers to gather required information.
• Partner with Community Managers and residents to complete the verification process.
• Contact residents with any questions, concerns or additional information.
• Provide the Compliance Specialist II with complete packages to review and approve.
• Elevate and deliver best-in-class customer service to all internal and external customers.

WHAT YOU NEED

• High school diploma or GED equivalent.
• Minimum one (1) year of experience in the affordable housing industry, including or a combination of Housing and Urban Development (HUD), Rural Development (RD) and/or Low-income Housing Tax Credit (LIHTC).
• Excellent knowledge of RealPage Leasing and Rents and OneSite Accounting, preferred.
• Excellent knowledge of Microsoft Office Suite, including Office 365 and Microsoft Teams.
• Detail-oriented, organized, and strong analytical skills.
• Excellent customer service skills: warm, friendly, and helpful in person and on the phone.
• Ability to embody the Company culture and Core Values every day.
• A self-motivator who seeks opportunities and thrives in a fast-paced work environment.
• Reliable transportation, valid driver's license and motor vehicle insurance

We are an equal opportunity employer providing opportunity to all individuals regardless of race, color, religion, national origin, ancestry, sex (including pregnancy, gender identity, sexual orientation), age, disability, genetic information, marital status, veteran status or any other status protected by the laws or regulations in the locations where we operate. All personnel actions - including recruitment, employment, training, promotions, compensation, benefits, transfers, terminations, layoffs, company-sponsored education, social and recreational programs - will continue to be administered in accordance with the principles of equal employment opportunity.