Compliance Specialist

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Paid time off

Job summary

L'Auberge Lake Charles in Louisiana is seeking a Compliance Assistant to support regulatory compliance efforts in the gaming environment. You'll play a crucial role in maintaining compliance logs, assisting with audits, and promoting superior customer service.

The ideal candidate will have a High School Diploma, at least one year of compliance experience, preferably in a casino setting, and proficiency in Microsoft Office applications.

Qualifications

• Minimum one (1) year of experience in compliance or governmental affairs required.
• Casino experience required.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Assist in the training and enforcement of compliance programs.
• Coordinate regulatory activities for support.
• Maintain organized records for transactions.

Skills

Proficient in Microsoft Office applications

Excellent written and verbal communication

Interpersonal, organizational, and time management skills

Education

High School Diploma or equivalent

Bachelor’s degree in related field preferred

Tools

Casino Operations software

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Benefits

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs.
• Coordinates regulatory activities to provide optimum support to all departments and manager.
• Processes renewal submissions for the Louisiana Gaming Control Board.
• Maintains organized set of detailed records and files to document transactions.
• Assists in compilation of reports for the Louisiana Gaming Control Board and assists in submission of necessary paperwork on behalf of manager, as needed.
• Responsible for tracking and maintaining Louisiana Gaming Control Board approval documentation for any property matters.
• Performs research, as necessary, for tasks ranging from small daily projects and questions to large‑scale implementation procedures; reports findings to manager.
• Assists in Audit of Self‑Exclusion program, as necessary.
• Maintains necessary compliance logs and ensures they are updated.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Assists manager with administrative duties, as needed.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Assists in Audit of Responsible Gaming, CTR, and SARC and/or Title 31 programs, in accordance with property’s established compliance guidelines.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent and minimum one (1) year of experience in compliance or governmental affairs required, Bachelor’s degree in related field preferred; or equivalent combination of education and experience. Casino experience required.
• Must be proficient in Microsoft Office applications (Word, Excel, and Outlook).
• Knowledge of Casino Operations software and equipment a plus.
• Ability to maintain a high level of confidentiality and professionalism.
• Must possess excellent written and verbal communication skills.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to review documents for regulatory requirements.
• Must have excellent interpersonal, organizational, and time management skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We’re changing entertainment. Follow us.

Equal Opportunity Employer