Compliance & Quality Specialist – Human Services

Fello

Severn (MD)

Hybrid

USD 65,000 - 90,000

Full time

25 hours ago
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Job summary

Fello, based in Severn, MD, seeks a Compliance Facilitator to ensure regulatory and licensing compliance, protect the rights and safety of people served, and support incident investigations. The role includes liaising with DDA and OHCQ, maintaining monitoring processes, and coordinating with programs and People & Culture to align policies with current regulations.

The ideal candidate has 3+ years in compliance within human services, 5+ years as a direct support professional, and a bachelor's

Qualifications

  • 3+ years in compliance, quality, or performance improvement for human services
  • 5+ years as a direct support professional
  • Experience conducting incident/compliance investigations

Responsibilities

  • Manage incident reporting system and hotline
  • Conduct investigations and submit required reports
  • Serve as liaison to DDA and OHCQ for visits and plans of correction
  • Maintain compliance monitoring and tracking processes and align policies with regulations

Skills

Compliance management
Incident investigations
Regulatory liaison
Strong communication

Education

Bachelor's degree in human services or related field

Job description

Fello, based in Severn, MD, seeks a Compliance Facilitator to ensure regulatory and licensing compliance, protect the rights and safety of people served, and support incident investigations. The role includes liaising with DDA and OHCQ, maintaining monitoring processes, and coordinating with programs and People & Culture to align policies with current regulations.

The ideal candidate has 3+ years in compliance within human services, 5+ years as a direct support professional, and a bachelor's

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