Compliance & Quality Facilitator – Human Services

Fello; Delmont (MD); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Total rewards package

Professional development

Job summary

Fello, based in Severn, MD, seeks a Compliance Facilitator to support regulatory and licensing compliance across the organization. The role manages the incident reporting system and hotline, conducts investigations, and serves as liaison to DDA and OHCQ for visits and plans of correction.

The ideal candidate has 3+ years in compliance or quality improvement in human services, 5+ years as a direct support professional, and strong analytical and communication skills.

Qualifications

• 3+ years of compliance or quality improvement experience in a human services organization.
• 5+ years’ experience as a direct support professional.
• Experience conducting incident or other compliance investigations.
• Bachelor’s degree in human services or a related field preferred.

Responsibilities

• Manage the incident reporting system and hotline.
• Conduct and submit required incident investigations and reports.
• Serve as liaison to DDA and OHCQ for visits, requests, and plans of correction.
• Maintain compliance monitoring and tracking processes.
• Partner with programs and People & Culture to keep policies aligned with regulations.

Skills

Compliance experience

Direct support

Incident investigations

Regulatory liaison

Analytical skills

Education

Bachelor’s degree in human services

Job description

Fello, based in Severn, MD, seeks a Compliance Facilitator to support regulatory and licensing compliance across the organization. The role manages the incident reporting system and hotline, conducts investigations, and serves as liaison to DDA and OHCQ for visits and plans of correction.

The ideal candidate has 3+ years in compliance or quality improvement in human services, 5+ years as a direct support professional, and strong analytical and communication skills.