Compliance Investigator / Program Support Analyst (SC-1)

Eursdale Companies, LLC; Washington (District of Columbia); Remote; USD 54,000 - 76,000; Full time

Job summary

Eursdale Companies, LLC is seeking Compliance Investigator / Program Support Analysts to support a Department of Homeland Security program responsible for reviewing and processing civil rights and civil liberties complaints.

Responsibilities include reviewing and processing complaints, entering case information, and preparing reports and summaries while safeguarding sensitive information. A DHS Public Trust/Suitability is required or obtainable.

Qualifications

• At least one year of administrative, executive assistant, data-entry, paraprofessional, analytical, or similar experience.
• Strong writing and issue-spotting skills.
• Experience maintaining accurate data and records.
• Excellent organization and attention to detail.
• Ability to manage multiple deadlines.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Review and process complaints and correspondence; enter and maintain case information in Government databases; identify and summarize key issues for review.
• Assist with complaint triage and case tracking; prepare reports and case summaries.
• Edit referral, closure, and investigative documents; safeguard sensitive and personally identifiable information.

Skills

Administrative experience

Data entry

Analytical skills

Writing skills

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Location:Washington, DC Metro Area / Remote
Schedule:Full-Time, Monday-Friday, approximately 9:00 a.m.-5:00 p.m. ET
Clearance:Must be able to obtain DHS Public Trust/Suitability

Eursdale Companies, LLC is seekingCompliance Investigator / Program Support Analyststo support a Department of Homeland Security program responsible for reviewing and processing civil rights and civil liberties complaints.

Responsibilities:Review and process complaints and correspondence; enter and maintain case information in Government databases; identify and summarize key issues for review; assist with complaint triage and case tracking; prepare reports and case summaries; edit referral, closure, and investigative documents; and safeguard sensitive and personally identifiable information.

Minimum Qualifications:At leastone year of administrative, executive assistant, data-entry, paraprofessional, analytical, or similar experience; strong writing and issue-spotting skills; experience maintaining accurate data and records; excellent organization and attention to detail; ability to manage multiple deadlines; and proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.

Preferred:Experience with civil rights, EEO, compliance investigations, legal support, complaint processing, case management, inspector general activities, healthcare complaints, or regulatory programs.

All positions are contingent upon contract award and DHS suitability approval.