Program Support Analyst

Constellation Inc; Washington (District of Columbia); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

401(k)

401(k) contribution

Dental insurance

Medical insurance

Life & Disability insurance

Flexible spending account

Flexible schedule

Professional development

Work-life balance

Job summary

Constellation is seeking a Program Support Analyst to join our Washington, DC team. You will evaluate processes, people, and technology to solve government clients’ challenges, collecting and analyzing information, and presenting findings to senior leaders.

The role requires data management, analytics, scheduling, and dashboard creation using Power BI or Tableau. A 4-year track record as government consultant and a US citizenship with ability to pass a background check are preferred.

Qualifications

• Bachelor’s degree in Business or related field required.
• At least 2 years’ experience with Power BI or similar tools.
• At least 4 years as a government consultant or support contractor with data analysis.
• Strong interpersonal skills and ability to work in a fast-paced environment.
• U.S. citizen able to pass a background investigation; DHS/DoD clearance preferred.

Responsibilities

• Use Power BI/Tableau to synthesize data and support executive decisions.
• Develop analytic methods to evaluate data from multiple sources.
• Establish metrics/KPIs to measure initiative effectiveness.
• Prepare reports and briefings for senior leadership and stakeholders.
• Document business processes and gather requirements from stakeholders.
• Manage project schedules and milestones across customer projects.
• Create analysis plans, reports, and briefing materials for clients.
• Support studies and meetings with notes, guides, and trackers.
• Provide calendar and meeting support and meeting notes.
• Draft memos and reports for customer review and use.
• Perform data entry and asset management per agency policies.
• Maintain centralized tracker for source requests; respond to inquiries.

Skills

Analytical thinking

Data management

Scheduling

Data analytics

Dashboard creation

Education

Bachelor’s degree in Business or related field

Tools

Power BI

Tableau

Job description

Pay: $105,000.00 - $115,000.00 per year

Work Location: Onsite / Washington, DC

Job description: Program Support Analyst

Constellation is seeking a Program Support Analyst to join our team in Washington, DC, evaluating the processes, people, and technology for our clients’ operations. The Analyst working independently or as part of a contractor team, will evaluate and solve the agency’s business challenges, specifically in support of the Department of Homeland Security’s law enforcement mission by collecting, reviewing, and analyzing information. The Analyst will utilize various communication strategies to prepare reports, summarize findings and present analysis to clients. Detail-oriented experienced analyst with proven track record in data management and interpretation, data integrity, scheduling, data analytics, and dashboard creation.

Key Responsibilities

• Use tools like Power BI, Tableau or other visualization software to synthesize the information and assist senior executives in making decisions.
• Develop analytical methods and tools to evaluate and integrate data from various sources to assess and recommend solutions to assigned problems.
• Establish metrics and key performance indicators (KPIs) to assess the effectiveness of strategic initiatives.
• Prepare and present reports on progress, performance, and outcomes to senior leadership and other stakeholders. Use performance data to inform strategic adjustments and continuous improvement efforts.
• Facilitate sessions with stakeholders to understand and enhance business processes, producing documentation of process requirements and details.
• Deliver schedule management and milestone tracking for various customer projects utilizing strong problem-solving and analytical skills.
• Apply oral and written communication expertise to develop project deliverables, including analysis plans, written reports, briefing slides, and discussions with clients and stakeholders.
• Support studies and meetings; document and compile notes; analyze data; develop guides, standard operating procedures, trackers, and publications, one pagers, facts sheets, etc.
• Provide calendar and meeting support, including scheduling, agenda preparation, and note taking for staff meetings and office projects.
• Draft and edit memos, reports, and briefings for review and use by the customer.
• Perform data entry and asset management functions to include inventory of assets in accordance with agency policies.
• Provide support for maintaining the organizational source requests utilizing a centralized tracker to meet operational needs.
• Monitor and respond to routine inquiries via the shared email box or phone, escalating when necessary to the senior leadership.

The ideal candidate must have the following experience, background, and credentials

• Bachelor’s degree in Business, Human Resource Management, or a related field.
• Minimum of 2 years’ experience with Power BI or similar visualization tools.
• Minimum of 4 years proven experience as a government consultant or support contractor collecting, analyzing, preparing, and presenting data to senior government leadership.
• Strong interpersonal skills and ability to work with and for our client understanding their needs and work in a face paced dynamic environment
• Be a U.S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP/ICE, or DoD Top-Secret preferred.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) contribution
• Dental insurance
• Medical insurance
• Life & Disability insurance
• Flexible spending account
• Flexible schedule
• Professional development
• Work-life balance