Compliance Investigator / Program Support Analyst (SC-1)

Eursdale Companies, LLC; Bowie (MD); Remote; USD 60,000 - 90,000; Full time

Job summary

Eursdale Companies, LLC is seeking a Compliance Investigator/Program Support Analyst to support a DHS program reviewing civil rights and civil liberties complaints in the Washington, DC area, with remote work options. The role involves processing complaints, maintaining case data, and producing summaries.

Requirements include at least one year in admin/data-entry or similar work, strong writing and issue-spotting skills, and proficiency with MS Word, Excel, Outlook, and PowerPoint.

Qualifications

• At least one year of administrative or similar experience.
• Strong writing and issue-spotting skills.
• Proficient with MS Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Review and process complaints and correspondence.
• Enter and maintain case information in Government databases.
• Identify and summarize key issues for review.
• Assist with complaint triage and case tracking.
• Prepare reports and case summaries.
• Edit referral, closure, and investigative documents.
• Safeguard sensitive and personally identifiable information.

Skills

Administrative experience

Data entry

Analytical skills

Strong writing

MS Office suite

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Location: Washington, DC Metro Area / Remote
Schedule: Full-Time, Monday-Friday, approximately 9:00 a.m.-5:00 p.m. ET
Clearance: Must be able to obtain DHS Public Trust/Suitability

Eursdale Companies, LLC is seekingComplianceInvestigator/ Program Support Analyststo support a Department of Homeland Security program responsible for reviewing and processing civil rights and civil liberties complaints.

Responsibilities: Review and process complaints and correspondence; enter and maintain case information in Government databases; identify and summarize key issues for review; assist with complaint triage and case tracking; prepare reports and case summaries; edit referral, closure, and investigative documents; and safeguard sensitive and personally identifiable information.

Minimum Qualifications: At leastone year of administrative, executive assistant, data-entry, paraprofessional, analytical, or similar experience; strong writing and issue-spotting skills; experience maintaining accurate data and records; excellent organization and attention to detail; ability to manage multiple deadlines; and proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.

Preferred: Experience with civil rights, EEO, complianceinvestigations, legal support, complaint processing, case management, inspector general activities, healthcare complaints, or regulatory programs.

All positions are contingent upon contract award and DHS suitability approval.