Compliance Investigator 1-3

State of Louisiana; Baton Rouge (LA); On-site; USD 52,000 - 78,000; Full time

Job summary

Louisiana State Board of Nursing is seeking a Compliance Investigator to review RN and APRN licensure issues, student eligibility, and clinical progression. You will apply regulations with discretion, handle confidential information, and coordinate with agencies within Louisiana and nationwide.

The role requires a bachelor's degree, strong analytical and communication skills, and the ability to manage investigations and reports in a timely manner.

Qualifications

• Experience interpreting policies and regulations.
• Ability to handle confidential information.
• Strong investigative and reporting skills.

Responsibilities

• Receive information indicating possible license violations.
• Develop investigative plans and conduct interviews, collect evidence, and analyze records.
• Notify respondents of allegations in accordance with law.
• Prepare clear investigative reports with supporting documents.
• Travel to establish professional relationships with stakeholders.

Skills

Communicating Effectively

Following Policies and Procedures

Thinking Critically

Accepting Direction

Ethics and Integrity

Accountability

Professionalism

Education

Bachelor's degree

Job description

To safeguard the life and health of the citizens of Louisiana by ensuring that persons practicing as Registered Nurses and Advanced Practice Registered Nurses are competent and safe.

Overview

The incumbent will investigate matters that impact Registered Nurse licensure, student eligibility, advancement/clinical progression, and report to the Compliance Team Leader. The incumbent will utilize sound judgment to interpret and apply policies, regulations, and procedures, and demonstrate initiative in handling non-routine situations. Requires the exercise of a high degree of confidentiality essential in the execution of administrative duties. Involves frequent contact with Registered Nurse licensees, applicants, student nurses, schools of nursing, employers, other state and federal agencies, hospital administrators, regulatory agencies, attorneys, and law enforcement agencies in Louisiana and nationwide, among others.

An ideal candidate should possess the following competencies:

• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

What makes the opportunity exciting or unique? Working as a Compliance Investigator is a unique opportunity to support and uphold public health and safety. You will contribute to the integrity and accountability of the nursing profession. Become part of a dedicated team that values ethical standards, fairness, and professional growth.

Join us in shaping the future of nursing in Louisiana.

• Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses;
• Six years of full-time work experience in any field;
• A bachelor's degree.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Receives information regarding actions or omissions by licensees and others that may represent a violation of the Nurse Practice Act;
• Develops and initiates investigative plans; conducts comprehensive investigations through interviewing, securing evidence and information related to the matter under investigation, analyzing records, among other activities.
• Timely notifies respondents of allegations/information in accordance with statutory requirements and case law.
• Prepares clear and concise written reports of investigations and attaches pertinent records to support the investigative report.
• Closes investigations within the Priority or Complaints guideline.
• Travels and establishes relationships with employers. schools, nursing community, and others in assigned regions by, among other means, conducting site visits during investigations as much as practicable
• Keeps Compliance Investigator 4B informed of issues and concerns within the area of responsibility.
• Utilizes the internal chain of command appropriately for communication purposes.
• Participates in performance improvement activities, continually improving all processes as opportunities for improvement arise.
• Works cooperatively as a member of the team, assisting and relieving other staff members as needed.

Position-Specific Details

Appointment Type: Probational

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Contact Information

For further information about this vacancy, contact:

Kris Major

Louisiana State Board of Nursing

[e-mail]

225-755-7556