Value Proposition
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This full-time position is remote and open to candidates residing within the Mid and South-Atlantic region . Travel to the corporate headquarters in Lancaster, PA will be required on an as-needed basis.
Responsibilities
- Source, compile, convert, organize and transfer data from various sources and advise Department on data design, extraction and interpretation in support of Department's execution of associated Compliance Management programs.
- Develop, maintain, and analyze key risk indicators (KRIs), key performance indicators (KPIs), and compliance metrics used to monitor consumer compliance risk across products, services, channels, and third-party relationships.
- Analyze trends, identify patterns, and develop data-driven recommendations to improve compliance outcomes.
- Identify, develop, document and deliver data analysis by importing, transforming, cleansing, validating data files, etc. and applying knowledge of other critical requirements as appropriate. Design, create and maintain consumer compliance dashboards and reporting, supporting Compliance Monitoring and Testing, Complaints, Issue Management, Regulatory Change Management, CRA, Fair Lending, UDAAP and other data related to compliance programs.
- Support the Consumer Compliance Monitoring and Testing and Risk Assessment functions by providing validated data populations, exception reporting, trend analysis, and other tracking metrics.
- Determine the optimal mode of delivery based on requesting party's need, i.e. custom reports, Power BI, dashboards/visualization, graphs, tables, tabular reports, etc.
- Collaborate with IT data team, other members of the Compliance Department, and data analysts throughout the organization to understand data structure, methodology and tools, gain appropriate access to required data, and issue resolution and provide technical expertise regarding compliance data and reporting outputs.
- Ensure that appropriate validation and controls are built into data related processes to ensure that compliance data integrity is maintained. Lead and perform this effort with other team members as appropriate to ensure consistency and documentation of validation efforts for each project.
- Coordinate efforts with third party vendors as well as Lines of Businesses for identifying, changing, mapping, and testing data files and fields. Work with applicable business functions to ensure accurate data models and reporting output.
- Provide comprehensive operational, analytical, and technical support for projects that impact the corporate use of technology by advocating for the use of technology and reporting within the department to improve processes, controls, and reporting. Make recommendations to department management regarding projects as a technical resource during system enhancement reviews, consolidations/acquisitions, and other projects as needed.
- Regularly monitor data to identify changes needed and develop recommendations for leadership consideration while drawing attention to trends observed and data anomalies. Enhance existing processes and reporting and analysis through automation, ongoing presentations and visualization enhancements, and conversations with key stakeholders.
- Represent the Department in meetings, focus groups, projects, etc. regarding data and reporting that is needed, used or produced by the Department. Provide insight and guidance regarding