Compliance Customer Success Manager (PWA/IRA/Davis Bacon Labor Compliance) - Remote

Four Pillars Talent; United States; Remote; USD 100.000 - 140.000; Vollzeit

Benefits dieser Stelle

Remote-friendly

Medical, dental, vision benefits

Equity opportunity

Cash bonuses

Unlimited vacation

401(k) plan

Home office equipment + IT onboarding

Zusammenfassung

Four Pillars Talent is seeking a Labor Compliance Customer Success Manager (Prevailing Wage / Apprenticeship / Davis Bacon / IRA / SCA) for a fully remote U.S. role with minimal travel.

You will act as the primary client contact, guiding clients through onboarding and ongoing use of our AI-driven compliance platform while coordinating payroll and documentation for audits. The ideal candidate has 3–10+ years in a client-facing role, strong organization and communication skills, and familiarity

Qualifikationen

• 3–10+ years in a detail-oriented, client-facing role (Advisory/Consulting/Audit/Compliance/Customer Success).
• Experience with regulatory compliance a plus.
• Familiarity with SaaS platforms and ERP implementations helpful.

Aufgaben

• Serve as the primary client contact translating labor compliance requirements into clear next steps.
• Guide customers through onboarding and ongoing usage of an AI-driven compliance platform.
• Coordinate payroll and subcontractor documentation to support audits.
• Track progress, monitor documentation, and generate reporting for stakeholders.
• Identify compliance risks and collaborate to resolve issues.

Kenntnisse

Client-facing

Project management

Communication

Regulatory compliance

SaaS

Tools

LCPtracker

Jobbeschreibung

HIRING: Labor Compliance Customer Success Manager (Prevailing Wage / Apprenticeship / Davis Bacon / IRA / SCA) - client facing

Remote (U.S.) | Minimal travel - less than 5% - full time - excellent benefits and phenomenal culture

If you want to work with high quality people, I can't say enough positive things about the leadership. Fun, engaging, collaborative, looking for like minded hard working individuals that want to make an impact and a place where you have a seat at the table and your voice is heard.

Working with a growing company that simplifies Inflation Reduction Act (IRA), prevailing wage & apprenticeship (PWA) labor compliance requirements for renewable energy, infrastructure, EPC, and construction companies.

We’re looking for a tech savvy, proactive, detail-oriented compliance customer success / account management professional who enjoys working directly with clients, staying organized across multiple moving pieces, and helping teams get audit-ready with confidence and onboarded / integrated with our SaaS platform. You’ll work to support clean energy developers, general contractors, and subcontractors to ensure smooth integration and continued value as they navigate IRA and PWA compliance. This is a forward client facing role so we need someone with excellent communication, soft skills, emotional intelligence, project management and coordinating experience among various cross functional teams both internally and externally with the client to make sure nothing slips through the cracks. A background in SaaS would be extremely helpful. Need someone that takes ownership of any problems as they arise as the goal is to solve problems to help our clients and keep them happy. Need someone that is agile and flexible. Having a regulatory background is a plus.

Need individuals that have experience with (Prevailing Wage / Apprenticeship (PWA) / IRA / Davis Bacon)

We'd love to find some diverse backgrounds whether that's someone with a JD, CPA, CCP, CCA MBA and labor compliance experience interested in a client facing role, someone working as a consultant with PWA / labor compliance experience, someone in a similar client facing role assisting with implementing similar products like LCPtracker, etc.

What you’ll do

• Serve as the primary client contact, translating labor compliance requirements into clear next steps
• Guide customers through onboarding + ongoing usage of an AI-driven compliance platform
• Coordinate key workflows, including payroll and subcontractor documentation collection to support successful audits
• Track progress, monitor documentation, and help generate accurate reporting for stakeholders
• Proactively identify potential compliance risks and partner internally to resolve issues
• Share customer feedback to improve the product and user experience

What we’re looking for

• 3-10+ years in a detail-oriented, client-facing role (Advisory / Consulting / Audit / Public Accounting, Compliance, Customer Success, Account Management, Implementation, Operations, DOL, Regulator, etc
• Strong organization, communication, and follow-through
• Comfortable learning new tools quickly and operating independently
• Ability to juggle multiple client projects without dropping details
• Prevailing wage / apprenticeship exposure
• Familiarity with Prevailing wage / apprenticeship (PWA) / Inflation Reduction Act (IRA) / Davis-Bacon Act (DBA) / Service Contract Act (SCA) is required
• Experience supporting construction, infrastructure, renewable energy, EPC or other “real-world” industries
• Prior compliance ERP implementation experience with similar systems like LCPtracker is beneficial

Why this role

• Remote-friendly with minimal travel
• Awesome and fun team! Absolutely love the leadership!
• Unique offsite trips to get team together nationwide for team bonding
• Medical, dental, vision (premiums heavily paid by company)
• Meaningful equity opportunity and cash bonuses
• Unlimited vacation
• Participate in 401(k) plan
• Home office equipment provided + white-glove IT onboarding support
• High growth runway with the ability to grow into leadership as the company scales
• Target salary: $100-140k base salary (if close, let's discuss) + options / equity / bonus. Compensation will vary based on experience.
• Lots of advancement opportunity to transition into new areas

Please note that if you have a noncompete / nonsolicit, it may be difficult to move forward depending on the state and how restrictive the agreement is. We can review and discuss though.

This position is not eligible for sponsorship. US Citizenship or Green Card is required.