Compliance Support Specialist (PWA/IRA/Davis Bacon Labor Compliance) - Remote

Four Pillars Talent; United States; Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Equity or bonuses

Unlimited vacation

401(k) plan

Home office equipment + IT onboarding

Team offsite bonding

Job summary

Four Pillars Talent is hiring a Labor Compliance Customer Success Specialist for a remote U.S. role with minimal travel.

You will assist clients with onboarding and ongoing usage of our compliance SaaS, guiding them through IRA and PWA-related requirements to stay audit-ready. You will coordinate cross-functional workflows, maintain documentation, and build strong client relationships while identifying risks and opportunities for value.

Qualifications

• 0-3 years in a detail-oriented, client-facing role.
• Familiarity with Prevailing wage / apprenticeship (PWA) / Inflation Reduction Act (IRA) / Davis-Bacon Act (DBA) / Service Contract Act (SCA) is required
• Experience in clean energy sector is preferred
• Compliance, audit, project management, client customer service backgrounds would do well in this role
• SaaS / Tech experience is a plus

Responsibilities

• Guide customers through onboarding and ongoing usage of our compliance platform.
• Coordinate payroll and subcontractor documentation for audits (i.e. certified payroll reports).
• Serve as the primary point of contact for user questions, issues, and feedback.
• Track progress, monitor documentation, and help generate accurate reporting for stakeholders.
• Build strong relationships with customers, proactively identifying ways to increase platform value.
• Collaborate with Product and Engineering to share customer insights and influence feature development.
• Proactively identify potential compliance risks and partner internally to resolve issues.
• Provide compliance support around prevailing wage, apprenticeship tracking, and documentation requirements.
• Share customer feedback to improve the product compliance platform and user experience.
• Triage customer tickets to ensure timely resolutions.

Skills

Prevailing wage

Apprenticeship

IRA

Davis Bacon

SCA

Clean energy experience

Compliance

Audit

Project management

Customer service

SaaS

Organization

Communication

Follow-through

Tech savvy

Multitasking

Problem solving

Construction

Renewable energy

LCPtracker

Tools

LCPtracker

Job description

HIRING: Labor Compliance Customer Success Specialist (Prevailing Wage / Apprenticeship (PWA) / IRA / Davis Bacon / SCA)

Remote (U.S.) | Minimal travel - less than 5% - full time - excellent benefits and phenomenal culture

If you want to work with high quality people, I can't say enough positive things about the leadership and team. Fun, engaging, collaborative, looking for like minded hard working individuals that want to make an impact and a place where you have a seat at the table and your voice is heard.

Working with a growing company that simplifies Inflation Reduction Act (IRA), prevailing wage & apprenticeship (PWA) labor compliance requirements for renewable energy, infrastructure, EPC, and construction companies.

We’re looking for a tech savvy, proactive, detail-oriented compliance customer success / account management professional who enjoys working directly with clients supporting our customer success managers, staying organized across multiple moving pieces, and helping teams get audit-ready with confidence and onboarded / integrated with our SaaS platform. You’ll work directly with a Customer Success Manager to support clean energy developers, general contractors, and subcontractors to ensure smooth integration and continued value as they navigate IRA and PWA compliance. Need someone with excellent communication, soft skills, project management and coordinating experience among various cross functional teams both internally and externally with the client to make sure nothing slips through the cracks. A background in SaaS would be extremely helpful. Need someone that takes ownership of any problems as they arise as the goal is to solve problems to help our clients and keep them happy. Need someone that is agile and flexible. Having a regulatory background is a plus.

Need individuals that have experience with Prevailing Wage / Apprenticeship (PWA) / IRA / Davis Bacon

What you’ll do

• Guide customers through onboarding + ongoing usage of our compliance platform
• Coordinate key workflows, including payroll and subcontractor documentation collection to support successful audits (i.e. certified payroll reports)
• Serve as the primary point of contact for user questions, issues, and feedback
• Track progress, monitor documentation, and help generate accurate reporting for stakeholders
• Build strong relationships with customers, proactively identifying ways to increase platform value
• Collaborate with Product and Engineering to share customer insights and influence feature development
• Proactively identify potential compliance risks and partner internally to resolve issues
• Provide compliance support around prevailing wage, apprenticeship tracking, and documentation requirements
• Share customer feedback to improve the product compliance platform and user experience
• Triage customer tickets to ensure they are getting resolved timely by keeping everyone in the loop on status

What we’re looking for

• 0-3 years in a detail-oriented, client-facing role (Advisory / Consulting / Audit / Public Accounting, Compliance, Customer Success, Account Management, Implementation, Operations, DOL, Regulator, etc.).
• Familiarity with Prevailing wage / apprenticeship (PWA) / Inflation Reduction Act (IRA) / Davis-Bacon Act (DBA) / Service Contract Act (SCA) is required
• Experience in clean energy sector is preferred
• Compliance, audit, project management, client customer service backgrounds would do well in this role
• SaaS / Tech experience is a plus
• Strong organization, communication, and follow-through
• Someone that is tech savvy and comfortable learning new tools / systems quickly and operating independently
• Ability to juggle multiple client projects without dropping details
• Someone that takes ownership and is a problem solver that questions issues as they arise and asks why if something doesn't make sense
• Experience supporting construction, infrastructure, renewable energy, or other industries
• Prior compliance ERP experience with systems SaaS platforms like LCPtracker along with implementation is beneficial

Why this role

• Remote-friendly with minimal travel
• Awesome and fun team! Absolutely love the leadership and team!
• Unique offsite trips to get team together nationwide for team bonding
• Medical, dental, vision (premiums heavily paid by company)
• Potential for meaningful equity opportunity and cash bonuses
• Unlimited vacation
• Participate in 401(k) plan
• Home office equipment provided + white-glove IT onboarding support
• High growth runway with the ability to grow into leadership as the company scales
• Target salary: $60k-100k base salary + potential for options / equity / cash bonus. Compensation will vary based on experience.
• Lots of advancement opportunity to transition into new areas

Please note that if you have a noncompete / nonsolicit, it may be difficult to move forward depending on the state and how restrictive the agreement is. We can review and discuss though.

This position is not eligible for sponsorship. US Citizenship or Green Card is required.