Compliance Coordinator

Capital Consultants Management Corporation; Scottsdale, Northern (AZ, KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision

Company-matching 401k

Paid vacation

Paid holidays

Educational assistance

Wellness program

Flexible Spending Accounts

Paid parental leave

Employee assistance program

Discounts and perks

Job summary

CCMC is seeking a Compliance Coordinator to support HOA operations within a master-planned community. You will educate homeowners, perform compliance checks, issue violations and manage the fine process while coordinating with maintenance and vendors.

The role requires strong MS Office skills, attention to detail, excellent communication, and a valid driver’s license with a personal vehicle and insurance. We offer a comprehensive benefits package and career development opportunities.

Qualifications

• Experience with HOA operations preferred.
• Proficient in MS Office and written/oral communication.
• Strong time-management and confidentiality skills.
• Valid driver’s license and reliable personal vehicle with insurance.

Responsibilities

• Provide education, materials, information and assistance to homeowners.
• Perform compliance checks, document violations with photos.
• Issue violations referencing property maintenance and aesthetics.
• Track and coordinate the fine process.
• Review architectural requests for proper submission.
• Respond to resident inquiries by phone and email professionally.
• Submit work orders to maintenance and vendors as needed.
• Process assessment payments and debit transactions.
• Greet residents, guests and vendors at the association office.

Skills

HOA operations

Time management

Confidentiality

MS Office

Communication skills

Driver's license

Personal vehicle with insurance

Tools

MS Office (Outlook, Word, Excel)

Job description

Are you committed to creating experiences that connect people? Do you like building community? Do you want to work in an environment where teams are encouraged to collaborate as #oneteam #onedream? As a part of the learning culture at CCMC, you play a vital role in our commitment to excellence, which is strategically woven into the guiding principles. We are passionate about developing our teams, investing in their growth, and building thriving and vibrant communities that residents are proud to call home.

COME WORK WITH US!

WHAT WE OFFER

CCMC is a large-scale community management company with a team dedicated to enhancing the resident experience.
Our comprehensive benefits package includes medical, dental, vision, company-matching 401k contributions, paid vacation, paid holidays, professional education assistance, and more!

WE BELIEVE IN YOU!

At CCMC, we embrace a learning culture and understand that to revolutionize the industry; we must continuously sharpen our skills through professional and personal development.

We are proud to offer industry certifications that support large-scale community management. This benefit is available to full-time team members who choose to advance their career path. In addition, we provide monthly educational classes available both in-person and hybrid, along with access to a wide array of courses through our online learning platform. Knowledge is power, and you hold the key to a bright future!

GIVING BACK

The CCMC team is dedicated to improve wellbeing within communities.
HomeWorks is our employee-driven program that partners with charitable organizations across the nation to provide volunteer opportunities to our team. We offer eight hours of paid volunteer time each year to all full-time team members.

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This upscale, master-planned community includes single-family dwellings, condominiums, townhomes, villas, and a luxury life-care retirement with an assisted living section. It features two distinctive, yet interconnected neighborhoods. One is made up of family-friendly neighborhoods with pocket parks, greenbelts, playground areas, and Ramada. The other consists of two guard-gated communities, which include six tennis courts and seven individual neighborhood swimming pools and spas for use by residents. Other amenities include miles of multi-use trails, two neighborhood parks, public and private schools, Boys and Girls Club campus, two 18-hole world-class championship golf courses, retail shopping and dining, commercial and office developments, and a medical campus which includes a hospital.

The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.

What you’ll accomplish:

• Providing education, materials, information and assistance to new and existing homeowners
• Performing compliance checks and documenting, photographing and recording violations
• Issuing violations with specific reference to property maintenance and aesthetics
• Tracking and coordinating the fine process
• Reviewing architectural requests and making sure they are submitted correctly
• Responding to resident phone calls and emails in a professional way
• Submitting work orders to maintenance staff and vendors when necessary
• Receiving and processing assessment payments
• Processing weekly debit card transactions and deposits
• Greeting residents, guests, and vendors upon entering the association office

What we’re looking for:

• Experience with HOA operations preferred
• Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have an excellent telephone manner, with a commitment to the highest customer service possible
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
• Flexibility to work after hours on occasion to attend meetings
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!

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