Complex Pre-Litigation Case Manager

Bachus & Schanker, LLC; Denver (CO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Employee medical insurance

Employee dental insurance

Long term disability

Term life & AD&D

Vision insurance

Short term disability

Cafeteria plan with FSAs and HSA

Voluntary life insurance

Job summary

Bachus & Schanker, LLC is seeking a Complex Pre-Litigation Case Manager to join our Denver, CO team. You will work closely with clients and attorneys to guide cases through the pre-litigation process, ensuring strong, organized support and timely data entry into Smart Advocate.

Ideal candidates have 3+ years in personal injury case management, excellent communication, and a detail-oriented, compassionate approach. We offer a robust benefits package and a team committed to justice for clients.

Qualifications

• 3+ years of personal injury case management experience.
• Empathy, resourcefulness and drive.
• Strong attention to detail and organizational skills.
• Commitment to superior client service with excellent communication (in person and on the phone).
• Competency in word processing, databases and email systems.
• Ability to organize, monitor, and track multiple activities and projects.
• Discretion in handling and communicating sensitive information.
• Ability to understand complex legal and medical issues.

Responsibilities

• Communicate with clients regarding the status of their case.
• Regularly communicate with clients about injuries and medical treatment.
• Build relationships and trust with clients.
• Advise clients on updates from insurance companies, medical providers, investigators, etc.
• Communicate with auto insurance companies about injury and treatment status.
• Coordinate with entities involved in medical treatment (Lien, Health Insurance, Subrogation).
• Gather data from medical providers, insurers and investigators.
• Enter data into Smart Advocate case management software.
• Order medical records and bills; note the file of any bills.
• Maintain organized client files and draft settlement correspondence.
• Coordinate with attorneys on case statuses.
• Coordinate meetings between attorneys and clients.

Skills

PI Case Mgmt

Empathy

Attention to detail

Communication

Organization

Discretion

Legal/Medical issues

Education

Bachelor's degree preferred

Tools

Smart Advocate

Job description

Bachus & Schanker, LLC has an exciting opportunity for a Complex Pre-Litigation Case Manager to join our complex pre-litigation team. The firm's founding goal is to level the playing field between accident victims and large insurance companies, and the firm's core practice area is still Personal Injury law. We are looking for a Complex Pre-Litigation Case Manager to join our dynamic Team who shares our commitment to provide clients with superior support.

You will work closely with clients and our attorneys to answer questions and guide our clients through the complicated legal process. You will also work closely with attorneys to put together the strongest case we can to ensure our clients receive a full and fair outcome. If you are passionate about stellar client service and want to make a difference in people’s lives, we want to hear from you!

You will also work with a fantastic team of case managers and attorneys that are constantly innovating and evolving to provide the best service possible for our clients.

Bachus & Schanker, LLC is Colorado’s injury law firm. Our practice is devoted exclusively to the representation of individuals and families who suffer injury or death caused by the negligent or reckless conduct of others. Our community is very important to us. Not only do we focus on making our community a safer place, we also give back to our community. We are committed to using our knowledge, innovation and resources to achieve justice for our clients!

Key Responsibilities Include

• Effectively and consistently communicate with clients regarding the status of their case
• Communicate with clients regularly, regarding their injuries, and medical treatment
• Build relationships and trust with clients
• Advise clients on updates from insurance companies, medical providers, investigators, etc.
• Communicate with auto insurance companies, regarding client injury and treatment status
• Communicate with all entities involved with client’s medical treatment, including Lien Companies, Health Insurance, and Subrogation Companies
• Gather data from medical providers, insurance companies, investigators, etc.
• Ensure data collected is timely entered into form’s case management software, Smart Advocate
• Order medical records and bills, and note the file of any bills received
• Maintain organized client files, and compile all information necessary in order to draft settlement correspondence
• Communicate and strategize with attorneys on case statuses
• Regularly contact clients, answer questions and provide support and coordinate meetings between attorneys and clients

Qualifications

• 3+ Years of personal injury case management experience
• Embody empathy, resourcefulness and drive
• Strong attention to detail and organizational skills
• Committed to providing superior client service with excellent communication skills in person and on the phone.
• Competency in word processing, databases and email systems
• Ability to organize, monitor, and track numerous ongoing and one‑time activities, events and projects
• Discretion in handling and communicating sensitive information
• Ability to understand complex legal and medical issues

Preferences

• Bilingual, Spanish speaking a plus but not a requirement
• Previous experience handling personal injury cases
• Previous experience as an insurance adjuster is helpful but not a requirement
• Previous experience working for a law firm or medical office helpful
• A bachelor’s degree is preferred but will consider applicable work experience
• Compensation range $60,000 - $70,000, DOE
• Company paid Employee Medical Insurance
• Company paid Employee Dental Insurance
• Company paid Employee Long Term Disability
• Company paid Employee Term Life, AD&D
• Vision Insurance
• Short Term Disability
• Cafeteria Plan including Dependent Care FSA, Parking FSA, Commuter FSA and HSA
• Additional Voluntary Individual and Family Term Life, AD&D

Please visit our website to learn more about us: www.coloradolaw.net.

Bachus & Schanker is committed to giving every client a superior experience by exceeding their expectations. This means having a positive can‑do attitude, being helpful and friendly, and having a teamwork approach. If you share our commitment to superior service, we want to hear from you!

Any offer made for this position will be contingent upon successful completion of a background check and drug screen.

Bachus & Schanker, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other status protected by law.

Application Deadline

This position is expected to stay open until October 1, 2026. Please submit your application as soon as possible and no later than October 1, 2026, at midnight to ensure consideration.

Colorado Residents: In any material you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing information.

Bachus & Schanker participates in the E-Verify Program to confirm authorization to work in the United States.