Complex Director of Sales

44th & McDowell; Phoenix (AZ); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

Training and career development

Collaborative leadership culture

Job summary

44th & McDowell in Phoenix seeks an experienced hotel sales leader to own the sales strategy, set annual plans, budgets, and forecasts, and drive revenue across corporate, business travel, group, and local accounts.

You will manage key accounts, negotiate contracts, mentor the sales team, and coordinate with Operations and Revenue Management. A bachelor’s degree and CRM proficiency are preferred; a collaborative, performance‑driven culture is offered.

Qualifications

• Bachelor’s degree in Business, Hospitality Management, Marketing, or equivalent experience.
• Proven track record in hotel or hospitality sales, preferably corporate accounts.
• Experience leading teams, coaching, and cross-functional collaboration.
• Strong communication, negotiation, and presentation skills.
• Ability to analyze market data and derive actionable strategies.

Responsibilities

• Own the hotel’s sales strategy, set goals and create annual sales plans, budgets, and forecasts.
• Develop and execute marketing and sales plans to increase revenue, market share, and RevPAR penetration.
• Identify new market segments and growth opportunities across corporate, business travel, group, and local accounts.
• Manage key corporate and business travel accounts, negotiating rates and contracts.
• Lead sales meetings and mentor the sales team, driving performance and accountability.
• Prepare sales reports and forecasts for ownership and corporate leadership.

Skills

Hospitality sales

Revenue growth

Negotiation

Communication

Analytical mindset

CRM skills

Microsoft Office

Education

Bachelor’s degree in Business/Hospitality/Marketing

Tools

CRM systems

Microsoft Office

Job description

• Own the hotel’s sales strategy, setting goals and building annual sales plans, budgets, and forecasts.
• Develop and execute marketing and sales action plans to increase revenue, market share, and RevPAR penetration.
• Identify new market segments and growth opportunities across corporate, business travel, group, and local accounts.
• Serve as a key member of the hotel’s executive leadership team, contributing to strategic and financial planning.

Account Management & Business Development

• Manage key corporate and business travel accounts, negotiating rates and contracts.
• Prospect new business through sales calls, site tours, presentations, and client meetings.
• Build lasting relationships with decision-makers, travel managers, and local businesses.
• Represent the hotel in the Phoenix community through networking, industry events, and partnerships.
• Hire, train, coach, and mentor the sales team, setting clear expectations and holding the team accountable to results.
• Conduct regular performance reviews and one-on-ones to develop talent and drive consistency.
• Lead sales meetings and foster a high-energy, goal-oriented culture.

Performance & Collaboration

• Partner with Operations and Revenue Management to align pricing, inventory, and sales initiatives with overall hotel goals.
• Track key performance metrics, analyze competitive set and market trends, and adjust strategy accordingly.
• Prepare and present sales reports, pipeline updates, and forecasts to ownership and corporate leadership.
• Ensure a seamless handoff from sale to stay so clients receive an exceptional experience.

What You Bring

• Proven success in hotel or hospitality sales, ideally in business travel or corporate accounts.
• A track record of meeting or exceeding revenue and market share goals.
• Team leadership experience, including coaching, performance management, and cross-functional collaboration.
• Strong communication, negotiation, and presentation skills.
• Analytical mindset: you can read market trends and sales data and turn them into action.
• Proficiency with CRM systems and Microsoft Office (or similar tools).
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent experience.

What We Offer

• Competitive base salary starting at $95,000.
• Performance-based bonus.
• Health insurance.
• Paid time off (PTO).
• Comprehensive training and career development.
• A collaborative culture with a trusted hotel management partner focused on measurable results and long-term value.