Complex Care RN: Discharge & Care Coordination (Hybrid)

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 59,000 - 142,000; Full time

Job summary

Brigham and Women's Hospital in Boston is seeking a Complex Care Case Manager to support the Case Management Department with complex patient discharges and care progression initiatives. You will work with nurse case managers, physicians, leadership, and external partners to optimize transitions and ensure safe, efficient care.

The role requires RN licensure with 5–7 years in inpatient case management and discharge planning, and involves mentoring teams, analyzing trends, and aligning with

Qualifications

• Bachelor's Degree in Nursing required; Master's Degree preferred.
• 5–7 years inpatient case management and discharge planning experience.
• ACM/ACMA or CMAC/CMGT-BC certifications preferred.

Responsibilities

• Co-manage complex patient discharges with unit-based case managers.
• Identify barriers to care progression and collaborate with interprofessional teams.
• Develop and optimize complex discharge plans for high‑risk patients.
• Mentor clinical teams on complex care and post-acute discharge processes.
• Monitor performance and data to identify opportunities for improvement.
• Stay current with healthcare regulations and payer requirements.

Skills

Case management

Discharge planning

Interdisciplinary teamwork

Communication skills

Data analysis

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing (preferred)

Tools

ACM-RN

ACM (ACMA)

CMAC

CMGT-BC (ANCC)

Job description

Brigham and Women's Hospital in Boston is seeking a Complex Care Case Manager to support the Case Management Department with complex patient discharges and care progression initiatives. You will work with nurse case managers, physicians, leadership, and external partners to optimize transitions and ensure safe, efficient care.

The role requires RN licensure with 5–7 years in inpatient case management and discharge planning, and involves mentoring teams, analyzing trends, and aligning with