Complex Care Case Manager RN – Discharge & Transitions

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 59,000 - 142,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is hiring a Complex Care Case Manager to support case managers in designated areas with complex patient discharges.

The role reports to the Case Management Director and focuses on care progression initiatives, discharge planning, and collaboration with interdisciplinary teams. Responsibilities include mentoring case managers, identifying discharge barriers, and monitoring performance to improve outcomes.

Qualifications

• Inpatient case management experience with advanced knowledge around standards of practice and regulatory and payer compliance 5-7 years required
• Extensive experience and knowledge in discharge planning 5-7 years required
• Extensive understanding of post-acute resources 5-7 years required
• Utilization review experience preferred
• Current RN registration in Massachusetts and related credentials preferred

Responsibilities

• Acts as a case manager expert and mentor, independently identifying and resolving issues that impact the quality, safety, and timeliness of care transitions
• Co-manages with unit-based case managers complex patient care discharges and collaborates with interprofessional clinical teams
• Identifies potential discharge barrier mitigation strategies to ensure care progression and safe transitions
• Monitors ongoing performance of initiatives, collects data, and develops recommendations for improvement

Skills

Case Management

Utilization Management

Interdisciplinary teamwork

Communication skills

Organizational skills

Problem-solving

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing

Job description

The Brigham and Women's Hospital, Inc. is hiring a Complex Care Case Manager to support case managers in designated areas with complex patient discharges.

The role reports to the Case Management Director and focuses on care progression initiatives, discharge planning, and collaboration with interdisciplinary teams. Responsibilities include mentoring case managers, identifying discharge barriers, and monitoring performance to improve outcomes.