Complex Authority Ops Specialist – Berlin

Creandum; Lehi (UT); On-site; USD 68,000 - 103,000; Full time

Job summary

Trade Republic is seeking a specialist in Third Party Requests / Authorities Operations to focus on complex cases and special authority communications. You will ensure accuracy and professionalism when interacting with German authorities, guiding the L1 team and performing quality checks to improve processes.

Based in Berlin with relocation support, this role requires strong German language skills and meticulous handling of sensitive regulatory information, while contributing to a

Qualifications

• German language at C2 level is essential.
• Excellent written communication in German.
• High attention to detail when handling sensitive information.

Responsibilities

• Handle edge cases, escalations, and cases requiring enhanced judgment.
• Own special or sensitive written communication with German authorities.
• Guide L1 team on case handling, interpretation, and escalation criteria.
• Perform quality checks and identify training needs and process deviations.
• Support queue organization, backlog reduction, and tracking for authority workflows.

Skills

German (C2)

Job description

Trade Republic is seeking a specialist in Third Party Requests / Authorities Operations to focus on complex cases and special authority communications. You will ensure accuracy and professionalism when interacting with German authorities, guiding the L1 team and performing quality checks to improve processes.

Based in Berlin with relocation support, this role requires strong German language skills and meticulous handling of sensitive regulatory information, while contributing to a