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Job summary
A healthcare solutions company in Plano, Texas is seeking an individual to manage product complaints and support regulatory documentation. The ideal candidate should hold a Bachelor's degree in biomedical engineering or a related field, with experience in customer service or related areas being advantageous. Proficiency in data entry and Microsoft Office is essential for this role which contributes to maintaining high standards of product quality.
Qualifications
0-2 years of experience in a relevant field.
Background in customer service or complaint reporting is acceptable.
Clinical or healthcare-related experience is a plus.
Responsibilities
Manage and maintain high-level product complaints.
Support regulatory reports, including FDA-related documentation.
Ensure accuracy and timely completion of complaint records.
Skills
Data entry
Customer service
Proficiency in Microsoft Office
Education
Bachelor’s degree in biomedical engineering or related discipline
Job description
A healthcare solutions company in Plano, Texas is seeking an individual to manage product complaints and support regulatory documentation. The ideal candidate should hold a Bachelor's degree in biomedical engineering or a related field, with experience in customer service or related areas being advantageous. Proficiency in data entry and Microsoft Office is essential for this role which contributes to maintaining high standards of product quality.