Complaint & CAPA Quality Investigator

Verista, Inc.; Fishers (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Life Insurance

Disability Insurance

Health Savings Account

Paid Time Off

Tuition Reimbursement

Job summary

Verista, Inc. in Fishers, IN is seeking a Complaint Investigator / Quality Specialist to review and investigate complaint information, perform assessments, and document history in Veeva.

The role requires independent decision-making, strong MS Word/Excel/PowerPoint skills, and 2+ years of relevant experience; Verista emphasizes growth, equal opportunity, and a comprehensive benefits package. The position supports life sciences clients and offers a collaborative, growth-focused workplace with a

Qualifications

• Advanced Microsoft Word, Excel, and PowerPoint capabilities.

Responsibilities

• Review and investigate complaint information provided
• Perform visual/functional assessment as required
• Utilize Veeva to record and document Complaint History
• Research Deviation, Batch Record Review, Design History File/FMEA Review, Product Safety Assessment and Product Impact Evaluation background information pertaining to complaint
• Contact data stewards to gain more insight into complaint and gather data as needed
• Utilize Root Cause Investigation Summary and CAPA Overview to inform investigation
• Author Templates for basic complaints and complex complaints
• Utilize Templates to expedite the investigation write-up process for future complaint investigations

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Verista, Inc. in Fishers, IN is seeking a Complaint Investigator / Quality Specialist to review and investigate complaint information, perform assessments, and document history in Veeva.

The role requires independent decision-making, strong MS Word/Excel/PowerPoint skills, and 2+ years of relevant experience; Verista emphasizes growth, equal opportunity, and a comprehensive benefits package. The position supports life sciences clients and offers a collaborative, growth-focused workplace with a