Competitive Pay Automotive Service Advisor | Growth

Maserati of Indianapolis; Indianapolis, Northern (IN, KY); Hybrid; USD 50,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and–

Fantastic Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor stationed at Napleton Italian Imports. The role serves as a liaison to customers and technicians, presenting repair recommendations and ensuring clear communication throughout the service process.

You will write repair orders with transparency on costs and time estimates, and collaborate closely with technicians to meet timely completion of work. Equal opportunity employer with competitive benefits and growth opportunities.

Qualifications

• Exceptional Customer Service skills.
• Tech-savvy and able to learn/use technology.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check per local law/regulations.
• 18+ years of age to comply with driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer Service

Tech Savvy

Service Advisor Experience

Background Check

Age 18+

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor stationed at Napleton Italian Imports. The role serves as a liaison to customers and technicians, presenting repair recommendations and ensuring clear communication throughout the service process.

You will write repair orders with transparency on costs and time estimates, and collaborate closely with technicians to meet timely completion of work. Equal opportunity employer with competitive benefits and growth opportunities.