Compassionate Veterinary Receptionist — Growth & Benefits

Hazeldellanimalhospital; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability insurance

Pet care discount

Job summary

Hazel Dell Animal Hospital in Carmel, Indiana is seeking a friendly receptionist to join our AAHA-accredited team. You will manage a multi-line phone system, greet clients, schedule appointments, and handle payments with compassion.

We emphasize continuing education and mentorship; experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required. Our mission is to provide outstanding client service and patient care within a supportive

Qualifications

• Experience in customer-facing roles in a fast-paced environment.
• Strong communication and interpersonal skills to interact with clients and colleagues.
• Ability to manage multiple tasks and stay organized.
• Collaborative mindset and ability to work both independently and as part of a team.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect our compassionate care.
• Ensure Seamless Care Coordination: maintain accurate records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal patient care.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Vet software

Job description

Hazel Dell Animal Hospital in Carmel, Indiana is seeking a friendly receptionist to join our AAHA-accredited team. You will manage a multi-line phone system, greet clients, schedule appointments, and handle payments with compassion.

We emphasize continuing education and mentorship; experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required. Our mission is to provide outstanding client service and patient care within a supportive