Compassionate Veterinary Receptionist — Growth & Benefits

Mission Pet Health; Bowie (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401k retirement plan

Discounted pet care for your own pets

Teladoc access

Professional development opportunities

Job summary

Highway Veterinary Hospital in Bowie, MD is seeking a Receptionist to join a small animal practice focused on personalized care and community partnership. You will be the face of the hospital, greeting clients, scheduling appointments, maintaining records, and handling payments with compassionate professionalism.

This role offers opportunities for growth, access to ongoing education, and a supportive team environment within the Mission Pet Health network.

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills in stressful situations.
• Strong organizational abilities and multitasking in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software; some weekend/holiday availability.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate records, manage schedules, and handle transactions.
• Advocate for Pet Health: educate clients on preventative care and available hospital services.
• Embody Compassion and Empathy: provide a calming presence for clients and patients.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software experience

Tools

Veterinary software

Job description

Highway Veterinary Hospital in Bowie, MD is seeking a Receptionist to join a small animal practice focused on personalized care and community partnership. You will be the face of the hospital, greeting clients, scheduling appointments, maintaining records, and handling payments with compassionate professionalism.

This role offers opportunities for growth, access to ongoing education, and a supportive team environment within the Mission Pet Health network.