Compassionate Veterinary Receptionist & Client Care

VIRGINIA BEACH SPCA; Virginia Beach (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Eight paid holidays

Veterinary care discount

Employee assistance program

Adoption discount

Job summary

VIRGINIA BEACH SPCA operates a low-cost veterinary clinic serving the Hampton Roads community with routine care, prevention, spay/neuter, and surgical services. The clinic emphasizes compassionate, client-centered service in a state-of-the-art facility with digital radiography, ultrasound, in-house labs, and cloud-based records.

Be the initial point of contact for clients, schedule and manage appointments, and provide knowledgeable information about services and pricing.

Qualifications

• Customer service experience, veterinary field preferred.
• Strong multitasking and problem-solving skills.
• Excellent communication and organizational abilities.
• Ability to stay organized in a busy environment.
• Willingness to learn and grow in the role.

Responsibilities

• Be the first point of contact for clients with care and respect.
• Schedule appointments and manage client check-in/check-out.
• Handle phone and email communications, provide pricing and service information.
• Multi-task effectively in a fast-paced environment while maintaining quality service.

Skills

Customer service

Multitasking

Communication

Team collaboration

Problem solving

Job description

VIRGINIA BEACH SPCA operates a low-cost veterinary clinic serving the Hampton Roads community with routine care, prevention, spay/neuter, and surgical services. The clinic emphasizes compassionate, client-centered service in a state-of-the-art facility with digital radiography, ultrasound, in-house labs, and cloud-based records.

Be the initial point of contact for clients, schedule and manage appointments, and provide knowledgeable information about services and pricing.