Veterinary Receptionist

Dr. Nina's Animal Hospital (Sarasota); Sarasota (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Life & Disability insurance

Pet care discount

Job summary

Dr. Nina's Animal Hospital in Sarasota, FL is seeking a receptionist to join a dedicated veterinary team focused on compassionate care and client service.

You will manage a multi-line phone system, greet clients warmly, and coordinate appointments while maintaining accurate records. You will educate clients on preventive care, support seamless hospital operations, and help ensure every pet receives the best possible care in a collaborative, team-driven environment.

Qualifications

• Passion for providing excellent customer service.
• Clear communication skills and ability to handle stressful situations.
• Strong organizational abilities and multitasking in a fast-paced environment.
• Collaborative mindset with ability to work independently and with direction.
• Experience with veterinary software preferred and some weekends/holidays available.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone, greet clients with a positive attitude, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Join the dedicated group of veterinary professionals at Dr. Nina's Animal Hospital in beautiful Sarasota, FL. Since establishing our practice in 2005, we have become a fixture in the community, providing comprehensive veterinary care rooted in deep client trust. This commitment to quality is strongly reflected in our excellent 4.7-star Google rating. We believe in providing a compassionate environment and the resources necessary for you to do your best work every single day, becoming a true partner in companion animal healthcare. We understand that success in veterinary medicine relies on strong professional relationships. Our stable, long-standing practice offers a collaborative culture where all teammates are supported and encouraged to excel. We foster an environment where you can develop deep, lasting relationships with clients and grow professionally alongside experienced colleagues. We commit to supporting your continued education and ensuring you have the necessary tools and peer support to achieve your career goals within a dynamic and compassionate organization. At Dr. Nina’s Animal Hospital, you will practice high-quality, comprehensive medicine focused entirely on the small animal patient. Our facility is equipped to handle the full spectrum of advanced care, including Wellness and Prevention, sophisticated Testing and Diagnostics, and complex Surgical Procedures. We maintain a specialized focus on services such as Orthopedics, allowing you to continually expand your medical knowledge and handle challenging caseloads. We are dedicated to accessibility, actively seeing same-day appointments to ensure the Sarasota community receives timely, essential care.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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