Compassionate Veterinary Front Desk Pro

Wilkes County Veterinary Services PC; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

PTO

Paid Holidays

EAP

Mental Health Resources

Vet Discounts

Career Development

Tuition Reimbursement

CE Support

Career Growth

Job summary

Wilkes County Veterinary Services in Washington, GA is seeking a full-time Veterinary Receptionist/CSR to greet clients, manage appointments, and support the front desk. You will coordinate calls, explain services, prepare estimates, and help maintain medical records while collaborating with veterinarians and hospital staff to ensure a compassionate, efficient experience for pets and their families.

The ideal candidate has customer service or front-desk experience, strong communication, and the

Qualifications

• Experience in customer service or front-desk roles is required.
• Experience in a veterinary or medical setting is highly preferred.
• Strong communication and organizational skills.
• Comfortable using computers and multi-line phone systems.
• Ability to explain services and payments professionally.

Responsibilities

• Greet clients and their pets, check patients in and out.
• Answer multi-line phones and relay messages to the team.
• Schedule wellness, sick, and follow-up appointments.
• Explain routine services and preventive care to clients.
• Maintain accurate patient records and billing information.
• Coordinate with veterinarians and staff to ensure smooth operations.

Skills

Customer service

Front desk experience

Phone & scheduling software

Multitasking

Team player

Education

High school diploma or GED

Job description

Wilkes County Veterinary Services in Washington, GA is seeking a full-time Veterinary Receptionist/CSR to greet clients, manage appointments, and support the front desk. You will coordinate calls, explain services, prepare estimates, and help maintain medical records while collaborating with veterinarians and hospital staff to ensure a compassionate, efficient experience for pets and their families.

The ideal candidate has customer service or front-desk experience, strong communication, and the