Compassionate Veterinary Front Desk — Part-Time (20h)

Ethos Veterinary Health; Taft Corners (VT); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

CSR Certificate Program+ Free VetBloom

Uniform Allowance

Veterinary Technician Education Disoc

16-Week VTNE Study Group

Professional Development Assistance

Employee Referral Bonuses + Employee  

401(k) with employer match

Employee Assistance Program

Job summary

PEAK Veterinary Referral Center in Williston, VT is hiring a Veterinary Receptionist to join our Client Services team. You’ll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.

Qualifications

• Previous customer service, reception, or client-facing experience required.
• Veterinary reception or animal hospital experience preferred.
• Fluent English speaking and reading skills required.

Responsibilities

• Welcome clients and patients while creating a positive and compassionate first impression
• Educate clients and referring veterinarians about hospital services and specialty care offerings
• Schedule appointments across multiple specialty departments and urgent care services
• Answer incoming phone calls and emails with professionalism and empathy
• Coordinate appointment reminders, follow-up communications, and client outreach
• Accurately maintain patient records, client information, and medical documentation
• Collaborate with veterinarians, technicians, and support staff to ensure a seamless client experience
• Support daily front desk operations while managing multiple priorities efficiently

Skills

Customer service

Reception experience

Client-facing communication

Multitasking

Team collaboration

Fluent English

Job description

PEAK Veterinary Referral Center in Williston, VT is hiring a Veterinary Receptionist to join our Client Services team. You’ll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.