Compassionate Veterinary Assistant - Patient Care & Front Desk

Petco; Redlands (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Petco is seeking a Veterinary Assistant to provide excellent medical care to Vetco Total Care patients and outstanding customer service to pet owners. The role supports doctors, technicians, and front desk staff to ensure a cohesive, high-quality hospital experience for every client and patient.

The position emphasizes teamwork, compassion, and meticulous record-keeping in a fast-paced veterinary hospital environment, with opportunities for growth and ongoing training.

Qualifications

• Must have excellent written and verbal communication skills.
• Compassionate and sympathetic with a professional demeanor in stressful situations.
• Must have telephone and computer skills.
• Must be a team player willing to learn new techniques and adapt to change.

Responsibilities

• Greet clients and patients, take weight and vitals, and record in EMR.
• Assist doctors with appointments, surgeries, dentistry, and euthanasia under supervision.
• Handle medications and maintain patient records.
• Schedule appointments and educate clients, relay test results.
• Prepare patients for procedures and assist in anesthesia under supervision.
• Provide in-hospital treatments and monitor patients under veterinary supervision.
• Assist in training new staff and maintain hospital cleanliness.
• Provide backup front desk support as needed.

Skills

Excellent written and verbal skills

Compassionate and professional

Telephone and computer skills

Team player and adaptable

Job description

Petco is seeking a Veterinary Assistant to provide excellent medical care to Vetco Total Care patients and outstanding customer service to pet owners. The role supports doctors, technicians, and front desk staff to ensure a cohesive, high-quality hospital experience for every client and patient.

The position emphasizes teamwork, compassion, and meticulous record-keeping in a fast-paced veterinary hospital environment, with opportunities for growth and ongoing training.