Compassionate Vet Receptionist — Growth & Training

Alliance Animal Health; West Virginia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) & matching

Paid vacation and sick time

Parental leave

Continuing education allowance

Career development

Referral bonus

Job summary

North Gateway Animal Hospital is seeking an experienced receptionist to greet clients and patients, triage concerns, and manage calls, emails, and scheduling. You will check in/out clients and handle payments in a compassionate, discreet manner.

The role offers opportunities for training and career growth while supporting a busy, welcoming practice environment. The hospital emphasizes team collaboration, excellent communication, and maintaining a friendly reception area across two WV locations,

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Team player

Tools

POS software

Job description

North Gateway Animal Hospital is seeking an experienced receptionist to greet clients and patients, triage concerns, and manage calls, emails, and scheduling. You will check in/out clients and handle payments in a compassionate, discreet manner.

The role offers opportunities for training and career growth while supporting a busy, welcoming practice environment. The hospital emphasizes team collaboration, excellent communication, and maintaining a friendly reception area across two WV locations,