Compassionate Vet Assistant – Patient Care & Client Support

PETCO Animal Supplies Stores, Inc.; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Veterinary Assistant to support Vetco Total Care patients and provide superior client service. The role emphasizes accurate EMR handling, compassionate patient care, and collaboration with veterinarians and technicians.

The position involves assisting with appointments, surgeries, and patient recovery while maintaining a clean hospital environment and delivering an excellent client experience.

Qualifications

• 1 year veterinary practice experience preferred.
• Excellent written and verbal communication skills.
• Compassionate and professional demeanor under stress.
• Telephone and computer literacy.
• Willingness to learn and contribute to team.

Responsibilities

• Greet clients and patients, escort to exam room, record weight and vital signs, document in EMR.
• Assist doctors with routine and emergency appointments, surgery, dentistry, and euthanasia under supervision.
• Restrain patients, collect labs, dispense medications as directed, maintain EMR.
• Schedule appointments, educate clients, relay results, update records.
• Prepare patients for procedures and assist with anesthesia and recovery.
• Provide in-hospital treatments including injections, IV fluids, and patient care.
• Assist in training new staff and share knowledge as required.
• Keep hospital clean and organized according to schedule.

Skills

Veterinary care

Client communication

Team player

Education

High school diploma

Job description

Petco Animal Supplies, Inc. is seeking a Veterinary Assistant to support Vetco Total Care patients and provide superior client service. The role emphasizes accurate EMR handling, compassionate patient care, and collaboration with veterinarians and technicians.

The position involves assisting with appointments, surgeries, and patient recovery while maintaining a clean hospital environment and delivering an excellent client experience.