Compassionate Transit Driver & Rider Advocate

Tri Valley Opportunity Council, Inc.; Crookston (MN); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Tri-Valley Opportunity Council, Inc. is seeking an RTC Driver to ensure safe, reliable transportation for passengers using Tri-Valley Heartland Vehicles. The role involves strong customer service, adherence to routes, and thorough safety checks.

You will train, mentor new drivers, assist with dispatching and billing support, and maintain accurate records while representing the organization professionally to clients and the public.

Responsabilités

• Positively and professionally represents Tri-Valley Opportunity Council, Inc., showing respect and appreciation to clients and the general public.
• Acts as a positive and professional role model for peers; working as a team to help each other learn and succeed. Is respectful of co-workers; appreciating their contribution to the success of daily operations and Transportation programs overall.
• Safely transports passengers to their destination; maintaining specified routes and destinations as scheduled. Adheres to passenger pick-ups and drop-offs as closely as possible.
• Safely operates the wheelchair lift as needed; properly securing passengers in wheelchair securement area, as trained.
• Safely assists ambulatory passengers with walkers or folding carts on and off the vehicle as needed.
• Advise all passengers to be seated and use seatbelts provided.
• Respectfully enforces passenger policies, maintaining a safe and positive environment.
• Effectively operates the communication equipment, maintaining positive, respectful, and appropriate communication at all times.
• Immediately reports delays of any kind to the RTC Schedule Coordinator or designee to adapt route and/or communication with customers as appropriate.
• Completes records and reports on a daily basis, as required.
• Completes training, paperwork and attends meetings as requested by supervisor.

Description du poste

Tri-Valley Opportunity Council, Inc. is seeking an RTC Driver to ensure safe, reliable transportation for passengers using Tri-Valley Heartland Vehicles. The role involves strong customer service, adherence to routes, and thorough safety checks.

You will train, mentor new drivers, assist with dispatching and billing support, and maintain accurate records while representing the organization professionally to clients and the public.