Compassionate Social Services Caseworker

The Salvation Army; Toledo (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

The Salvation Army in Toledo, Ohio seeks a Social Service Caseworker to provide direct, client-centered support, conduct assessments, coordinate resources, and assist with program delivery.

You will maintain confidential records, collaborate with staff and community partners, and help with seasonal initiatives and the food pantry. A related associate degree and 1–2 years of experience are preferred.

Qualifications

• Associate's degree required; bachelor's preferred in Social Work, Human Services, or related field.
• 1–2 years of experience in social services, case management, or a related field.
• Strong organizational, communication, and time management skills.
• Valid driver's license and ability to travel locally as needed.
• Commitment to The Salvation Army's mission and values.

Responsibilities

• Provide direct social services to beneficiaries, including intake, assessment, referrals, advocacy, and the provision of material assistance.
• Maintain confidentiality of all beneficiary and organizational information in accordance with policies and regulations.
• Identify client needs and connect beneficiaries with Salvation Army programs and community resources to support stabilization and self-sufficiency.
• Maintain and utilize an up-to-date database of community resources for referrals.
• Consult with the Social Services Manager or Area Coordinator on complex cases to ensure proper service delivery.
• Refer individuals seeking spiritual guidance to Corps Officers as appropriate.
• Assist with planning and implementing social service programs and seasonal initiatives.
• Assist in the daily operations of the social services office, including data entry, filing, and document preparation.
• Maintain accurate case records and compile monthly reports.

Skills

Organizational skills

Communication skills

Time management

Education

Associate's degree in Social Work or related field

Bachelor's degree in Social Work or related field preferred

Tools

Microsoft Office

Job description

The Salvation Army in Toledo, Ohio seeks a Social Service Caseworker to provide direct, client-centered support, conduct assessments, coordinate resources, and assist with program delivery.

You will maintain confidential records, collaborate with staff and community partners, and help with seasonal initiatives and the food pantry. A related associate degree and 1–2 years of experience are preferred.