Compassionate Radiology Scheduler & Patient Concierge

SimonMed; Denver (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) eligibility

Paid holidays

Paid time off (PTO)

Job summary

SimonMed Imaging is seeking an Administrative staff member in Denver, CO to support physician services and patient flow. Duties include scheduling appointments, collecting demographic and insurance data, and ensuring patient clearance for tests, while maintaining accurate records and delivering excellent customer service.

The role requires a high school diploma and 2 years of related experience, with strong computer skills and knowledge of insurance plans.

Qualifications

• Requires a high school diploma and 2 years of experience in the field or in a related area.
• Strong customer service skills are required.
• Knowledge of insurance plans and processes is a plus.

Responsibilities

• Schedule and re-schedule patient appointments at the appropriate facility and fulfill customer needs to ensure customer satisfaction.
• Collect and enter patient demographic and insurance information as needed.
• Maintain designated account folders following departmental expectations.
• Communicate regularly with assigned referring offices and appropriate sales representatives.
• Ensure patients have been cleared for specific diagnostic tests.
• Demonstrates competency in job-related skills and provides excellent customer service.
• Adhere to policies, procedures, and guidelines relative to departmental operations.
• Assist with equipment operation and create a safe environment.

Skills

Customer service

Basic computer skills

Insurance knowledge

Education

High school diploma

Job description

SimonMed Imaging is seeking an Administrative staff member in Denver, CO to support physician services and patient flow. Duties include scheduling appointments, collecting demographic and insurance data, and ensuring patient clearance for tests, while maintaining accurate records and delivering excellent customer service.

The role requires a high school diploma and 2 years of related experience, with strong computer skills and knowledge of insurance plans.