Patient Concierge Scheduler

SimonMed; Denver (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) eligibility

Paid holidays

Paid time off (PTO)

Job summary

SimonMed Imaging is seeking an Administrative staff member in Denver, CO to support physician services and patient flow. Duties include scheduling appointments, collecting demographic and insurance data, and ensuring patient clearance for tests, while maintaining accurate records and delivering excellent customer service.

The role requires a high school diploma and 2 years of related experience, with strong computer skills and knowledge of insurance plans.

Qualifications

• Requires a high school diploma and 2 years of experience in the field or in a related area.
• Strong customer service skills are required.
• Knowledge of insurance plans and processes is a plus.

Responsibilities

• Schedule and re-schedule patient appointments at the appropriate facility and fulfill customer needs to ensure customer satisfaction.
• Collect and enter patient demographic and insurance information as needed.
• Maintain designated account folders following departmental expectations.
• Communicate regularly with assigned referring offices and appropriate sales representatives.
• Ensure patients have been cleared for specific diagnostic tests.
• Demonstrates competency in job-related skills and provides excellent customer service.
• Adhere to policies, procedures, and guidelines relative to departmental operations.
• Assist with equipment operation and create a safe environment.

Skills

Customer service

Basic computer skills

Insurance knowledge

Education

High school diploma

Job description

• Location 939 Broadway,Denver, CO, 80203,United States
• Job Category Administrative
• Employee Type Full-Time

Description

Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. We can’t wait to meet you!

ESSENTIAL FUNCTIONS:

• Under the direct supervision of the Physician Support Manager
• Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services.
• Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction.
• Maintains designated account folder following departmental expectations.
• Communicates regularly with assigned referring offices and appropriate sales representatives.
• Ensures patients have been cleared for specific diagnostic tests.
• Collect and enter patient demographic and insurance information as needed.
• Has knowledge of commonly used concepts, practices, and procedures.
• Basic computer skills required. Has knowledge of insurance plans.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Other duties as assigned by Manager.
• Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service.
• Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
• Adheres to policies, procedures, guidelines relative to departmental operations.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.

BENEFITS:

Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more!

MINIMUM QUALIFICATIONS:

Requires a high school diploma and 2 years of experience in the field or in a related area.

PHYSICAL DEMANDS:

This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.

DRESS ATTIRE:

Business Casual or scrubs dependent on department

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.