Compassionate Phlebotomist: Donor Care & Plasma Therapy

KEDPLASMA; Augusta (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Retirement plans

Paid time off

Job summary

KEDPLASMA is seeking a Phlebotomist to guide donors through the plasma donation process, perform venipuncture, and monitor donor well-being in a safe, welcoming environment. You will educate donors about the process, set up and operate donation machines, record data, respond to alarms, and ensure compliance with SOPs and regulatory standards.

Requirements include a high school diploma; phlebotomy certification is preferred (required in California); at least 1 year of phlebotomy experience is

Qualifications

• High school diploma or equivalent.
• Phlebotomy certification preferred (required in California).
• At least 1 year of phlebotomy experience preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and introduce the process to establish trust and comfort.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Monitor donor well-being during the donation process and respond to adverse reactions.
• Maintain and calibrate equipment, report malfunctions, and ensure readiness for daily operations.
• Set up and operate plasma donation machines, including responding to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with necessary supplies and soft goods.
• Record donor data and any incidents in the electronic donor information system.
• Respond promptly to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to bottlenecks or issues.
• Prepare the center for audits by maintaining cleanliness and compliance with SOPs and regulatory standards.
• Uphold data integrity and confidentiality for all donor and center information.

Education

High school diploma or equivalent

Phlebotomy certification (preferred)

1 year phlebotomy experience (preferred)

Strong attention to detail

Excellent interpersonal & communication skills

Job description

KEDPLASMA is seeking a Phlebotomist to guide donors through the plasma donation process, perform venipuncture, and monitor donor well-being in a safe, welcoming environment. You will educate donors about the process, set up and operate donation machines, record data, respond to alarms, and ensure compliance with SOPs and regulatory standards.

Requirements include a high school diploma; phlebotomy certification is preferred (required in California); at least 1 year of phlebotomy experience is