Compassionate Patient Services Coordinator

MaineGeneral Health; Gardiner (ME); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Tuition reimbursement

Employee wellness programs

Job summary

MaineGeneral Health is seeking a Patient Service Representative to support clinical departments by greeting patients, answering phones, and handling clerical tasks. You will schedule appointments, verify insurance benefits, and collect co-pays and demographics to ensure accurate registration.

You will work as a liaison between doctors, labs, and other teams, using your communication and computer skills to keep patient information up to date.

Qualifications

• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite.
• Excellent interpersonal, written/verbal communication, and support skills.
• Ability to be flexible and shift priorities quickly.
• Strong attention to detail.

Responsibilities

• Greets patients, answers phones, and performs clerical duties as needed to support clinical departments.
• Schedules appointment times using computerized scheduling programs.
• Verifies insurance benefits and may obtain precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, and/or refers to financial counselors for follow-up.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy.

Skills

Analytical skills

MS Office

Communication skills

Flexibility

Attention to detail

Job description

MaineGeneral Health is seeking a Patient Service Representative to support clinical departments by greeting patients, answering phones, and handling clerical tasks. You will schedule appointments, verify insurance benefits, and collect co-pays and demographics to ensure accurate registration.

You will work as a liaison between doctors, labs, and other teams, using your communication and computer skills to keep patient information up to date.