Compassionate Patient Safety Observer

Beth Israel Lahey Health; Needham (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Patient Observer at Beth Israel Deaconess Hospital Needham, Inc. provides constant observation to keep at-risk patients safe, under the direction of the Registered Nurse, and performs care-related tasks while maintaining patient confidentiality.

When not observing, duties may include other ancillary activities as needed. Required qualifications include a high school diploma or GED, possible college or associate’s degree, and AHA BLS certification within 30 days of hire; strong interpersonal

Qualifications

• High School Diploma, GED, or equivalent related work experience required.
• Some college or Associate’s Degree preferred.
• AHA BLS Certification required, or obtained within 30 days of hire.
• Must possess interpersonal skills to interact with patients and families with kindness and empathy, and to clearly communicate patient needs to nursing and physician staff.

Responsibilities

• Assures a safe care environment for assigned patients and notifies RN of any concerns.
• Receives nursing handoff at beginning of shift regarding reason for observation with specific important information.
• Provides/receives handoffs to/from Observer and RN with each change of observer and RN.
• Observes patient for obvious changes in behavior and conditions including attempts to leave the ED/or patient unit and notifies responsible RN.
• Completes appropriate documentation.
• Alerts the appropriate RN to assist when call light is triggered.
• Completes required annual education and other trainings as assigned within established deadlines.

Skills

Interpersonal skills

Written and verbal communication

Education

High School Diploma or GED

Some college or Associate’s Degree

AHA BLS Certification

Job description

The Patient Observer at Beth Israel Deaconess Hospital Needham, Inc. provides constant observation to keep at-risk patients safe, under the direction of the Registered Nurse, and performs care-related tasks while maintaining patient confidentiality.

When not observing, duties may include other ancillary activities as needed. Required qualifications include a high school diploma or GED, possible college or associate’s degree, and AHA BLS certification within 30 days of hire; strong interpersonal