Patient Registration Specialist (PRN, On-Call)

RCM Holdco; Sparta (TN); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for an on-site role at Ascension St Thomas Highlands. You will welcome patients, collect accurate information, and guide them through the registration process in a fast-paced hospital setting.

The position emphasizes compassionate communication, teamwork with clinicians, and the ability to work with insurance details. Training is provided, and a competitive benefits package is offered.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for an on-site role at Ascension St Thomas Highlands. You will welcome patients, collect accurate information, and guide them through the registration process in a fast-paced hospital setting.

The position emphasizes compassionate communication, teamwork with clinicians, and the ability to work with insurance details. Training is provided, and a competitive benefits package is offered.