Compassionate Patient Registration Rep (Part-Time)

R1 RCM, Inc.; Wilson (NC); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM Inc. in Wilson, NC is seeking a Part time PRN Customer Service Representative in Patient Registration. You’ll greet patients at check-in, collect and verify information, and guide them through the registration process with empathy and accuracy.

Training is provided; no healthcare background required. You’ll work across hospital systems, answer phones, and support patients with insurance questions while remaining calm under pressure.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Strong customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Wilson, NC is seeking a Part time PRN Customer Service Representative in Patient Registration. You’ll greet patients at check-in, collect and verify information, and guide them through the registration process with empathy and accuracy.

Training is provided; no healthcare background required. You’ll work across hospital systems, answer phones, and support patients with insurance questions while remaining calm under pressure.