Compassionate Patient Meal Room Service Specialist

Wellstar Health System; Marietta (GA); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Wellstar Health System in Georgia is seeking a Patient Meal Room Service Associate to provide meals to patients with professionalism and compassion. You will manage meal orders, assist with the bedside delivery, and collaborate with Nursing and Nutrition & Food Service teams to ensure safety and dietary accuracy.

This role requires a High School diploma (or equivalent), at least 2 years in foodservice or customer service, and ServSafe certifications within 90 days of hire.

Formación

• High School Diploma or equivalent preferred.
• Minimum 2 years’ foodservice, and / or customer service, and / or related experience required. Healthcare or hospitality foodservice experience highly preferred.
• Servsafe Food Handler AND ServSafe Allergen certifications required within 90 days of hire.
• Must be able to communicate and understand the English language, both written and orally. Must exhibit outstanding interpersonal skills required to work well with others.

Responsabilidades

• Provide meals to Patients in a professional, courteous, and timely manner. Work with diet-specific menus and introduce Patients to the Patient Meal Room Service program.
• Operate a call center which serves as the communication hub for Patient Meal Room Service. Receive / enter Patient Meal Room Service orders using nutrition software. Assist with daily reporting.
• Washes hands frequently and wears gloves appropriately. Performs hand hygiene upon entering and exiting patient rooms.
• Delivers patient meal trays and verifies patient identity using two patient identifiers.
• Ensures patient satisfaction with meals and conducts internal patient satisfaction surveys, as requested.

Conocimientos

English language proficiency

Interpersonal skills

Customer service

NFS software knowledge

Phone skills

Educación

High School Diploma or equivalent

Herramientas

NFS software

Descripción del empleo

Wellstar Health System in Georgia is seeking a Patient Meal Room Service Associate to provide meals to patients with professionalism and compassion. You will manage meal orders, assist with the bedside delivery, and collaborate with Nursing and Nutrition & Food Service teams to ensure safety and dietary accuracy.

This role requires a High School diploma (or equivalent), at least 2 years in foodservice or customer service, and ServSafe certifications within 90 days of hire.