Compassionate Patient Enrollment Navigator

Brigade Health; Irvine (CA); On-site; USD 37,195 - 39,950; Full time

Job summary

Brigade Health in Irvine, California is looking for a compassionate Enrollment Specialist. This position will act as the first point of contact for patients and caregivers, guiding them through the enrollment process. The ideal candidate will have strong communication skills and some experience in patient access or scheduling. The hourly pay range for this role is $27 to $29. Candidates should have at least a high school diploma, with a preference for those holding a bachelor's degree related to healthcare.

Qualifications

• 0–2 years of experience in healthcare intake or patient access.
• Experience in healthcare scheduling or admissions is a plus.
• Ability to support patients navigating complex healthcare situations.

Responsibilities

• Serve as the primary point of contact for patients and families.
• Guide patients through the enrollment and onboarding process.
• Collect and process patient demographic and medical information.
• Explain Brigade Health programs and services to prospective patients.
• Schedule appointments and coordinate onboarding with teams.
• Ensure compliance with HIPAA and patient privacy regulations.

Skills

Strong communication skills

Attention to detail

Organizational skills

Ability to work in fast-paced environment

Education

High school diploma or equivalent

Bachelor’s degree in Healthcare Administration or related field

Tools

EHR/EMR systems

CRM systems

Job description

Brigade Health in Irvine, California is looking for a compassionate Enrollment Specialist. This position will act as the first point of contact for patients and caregivers, guiding them through the enrollment process. The ideal candidate will have strong communication skills and some experience in patient access or scheduling. The hourly pay range for this role is $27 to $29. Candidates should have at least a high school diploma, with a preference for those holding a bachelor's degree related to healthcare.