Patient Care Technician All Shifts

1103 Team Member Services; Port Charlotte (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth Port Charlotte is seeking a friendly Medical Office Assistant to support providers, greet patients, and guide them through self-scheduling at kiosks or online. You will manage the waiting area, perform daily inventory, collect demographic data, insurance information, and medical history, and escalate concerns to the on-duty clinician.

This full-time day-shift role requires basic computer skills (PowerPoint, Excel, Word), strong communication, and the ability to work independently or

Qualifications

• Proficient with PowerPoint, Excel, Word.
• Strong interpersonal and communication skills.
• Detail-oriented with ability to multitask.
• HIPAA compliance awareness.
• Able to work independently and in a team.

Responsibilities

• Assist provider in opening/closing procedures and attend market calls.
• Greet patients and guide self-scheduling at kiosks or online.
• Manage waiting area, inventory, and ordering needs.
• Ensure patients complete engagement surveys.
• Disseminate marketing materials and raise clinic awareness.
• Maintain clinic cleanliness and prepare exam rooms.
• Collect demographic data, insurance information, and medical history.
• Elevate patient concerns to provider and act as chaperone.
• Fill cancellations to keep schedules; communicate with patients.
• Advocate for services like sick visits, vaccines, and physicals.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Multi-tasking

HIPAA compliance

Communication skills

Education

High School Diploma or equivalent

Tools

PowerPoint

Excel

Word

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule:

Full time
Shift: Day (United States of America) Address: 2500 HARBOR BLVD City: PORT CHARLOTTE State: Florida Postal Code: 33952

Job Description:

Assists the provider in opening and closing procedures and attends scheduled market calls and ongoing training. Greets patients in friendly manner and assists them through self-scheduling at kiosks or online. Manages the patient waiting area proactively by addressing patient needs and communicating wait times. Performs daily inventory of medical and office supplies and communicates ordering needs to the practitioner on duty. Ensures all patients complete customer engagement surveys. Generates customer awareness of the clinic and its services by disseminating marketing materials and talking to customers. Maintains clinic cleanliness by cleaning exam rooms before and after patient use and at the end of the day, and checks bathroom cleanliness. Facilitates clinic and patient flow by preparing patients in exam rooms and collecting and entering demographic data, insurance information, and medical history. Elevates patient concerns and immediate care needs to the provider on duty and serves as a chaperone for exams as requested. Fills patient cancellation slots efficiently to keep provider schedules booked. Communicates cordially and professionally with patients via phone and in person to meet their needs promptly. Advocates for services such as sick visits, flu shots, vaccines, and physicals. Other duties as assigned.

Knowledge, Skills, and Abilities:

Proficient with computer programs with word processing: PowerPoint, Excel, Word [Preferred] Demonstrates interpersonal skills by effectively communicating with all levels of management and staff. [Preferred] Strong emphasis on organizational skills and strong attention to detail and ability to multi task. [Preferred] Ability to deal with data that is of a sensitive and confidential nature (HIPAA). [Preferred] Ability to work independently and in a team environment. [Preferred] Excellent verbal and written communication skills. [Preferred]

Education:

High School Grad or Equiv [Required]

Work Experience:

• •1+ years of experience in patient care [Preferred]

Night Shifts available Full-time, Part-time, and PRN

Licenses and Certifications:

• Certified Medical Assistant (CMA) [Preferred]
• National Registry of Emergency Medical Technician (NREMT) [Preferred]
• Certified Nurse Assistant (CNA) [Preferred]
• Basic Life Support - CPR Cert (BLS) [Preferred]
• Certified Patient Care Technician/Assistant (CPCT/A) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$15.15 - $22.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.