Compassionate Patient Care Assistant

Lowell General Hospital; Lowell (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Lowell General Hospital in Lowell, MA, is seeking a Nursing Support role under supervision to perform professional and nonprofessional care per physician orders in designated areas. The position focuses on providing basic care and coordinating with nurses and physicians, with duties spanning intake, patient monitoring, and basic observation in a fast-paced, hands-on hospital environment.

This entry-level role emphasizes teamwork, accuracy, and excellent customer service, with rotating shifts of

Qualifications

• High School diploma or equivalent.
• One year of related office or clerical experience.
• Experience with phone systems or switchboard.
• Preferred: three years of medical office experience.

Responsibilities

• Greets visitors and handles intake, screens calls.
• Monitors patients in waiting areas and assists with transfers.
• Routes calls within the department and maintains efficiency.
• Obtains written orders and coordinates examinations.
• Screens and processes records requests.
• Knowledge of HIS/RIS, Lobby, Passport, transport, and PACS.
• Uses caring language to communicate and uphold Complete Connected Care.
• Recognizes needs and offers help when workload allows.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

English proficiency

Education

High School diploma or equivalent

Tools

HIS/RIS systems

PACS

EMR systems

Job description

Lowell General Hospital in Lowell, MA, is seeking a Nursing Support role under supervision to perform professional and nonprofessional care per physician orders in designated areas. The position focuses on providing basic care and coordinating with nurses and physicians, with duties spanning intake, patient monitoring, and basic observation in a fast-paced, hands-on hospital environment.

This entry-level role emphasizes teamwork, accuracy, and excellent customer service, with rotating shifts of